Warehouse Associate

Responsibilities

• Provide excellent customer service while maximizing the dealership’s parts sales.
• Receive, verify, and stock incoming shipments.
• Pull customer orders, transfers, returns, and ship accordingly.
• Locate needed parts quickly and efficiently.
• Maintain inventory shipping and warehouse supplies.
• Clearly communicate parts, pricing, and expected arrival dates.
• Inform customers immediately when expected parts arrival dates have changed or delays are expected.
• Communicate all problems, shortages, and delays to the branch parts manager and/or general parts manager and customers as soon as possible.
• Maintain the parts showroom in a clean, properly stocked, and orderly manner.
• Update posters and flyers as needed.
• Follow all company and branch policies concerning invoicing, stocking, and credits.
• Communicate with the parts manager regarding “Emergency Orders” before placing orders.
• Perform parts cycle counts and other inventor control.
• Participate and utilize all parts training when available.
• Maintain current knowledge of products represented by the dealership.
• Actively participate in sales improvement training.

Qualifications

• Must have a safe driving record.
• Must be able to pass a pre-employment Drug Test and Criminal Background Check.
• Written and verbal communication skills, ability to demonstrate and state facts to all contact people.
• Understanding of PC hardware/software (Microsoft Office Suites) including all manufactures web portals.
• Understanding of Manufactures products (specifications, applications, operations, and structures).
• Understanding of Manufactures Parts Policy and Procedure Manuals.
• Detail oriented, organized, and responsible.
• May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time).