Warehouse Associate

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other HVAC and Refrigeration equipment, along with a full line of aftermarket parts, supplies, and accessories. With approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and over 2,000 employees, our vast footprint and e-Commerce platform enable us to provide best-in-class service to our customers.

About the role

As a Warehouse Associate at Carrier Enterprise, you will manage daily warehouse operations, including picking and verifying orders, loading and unloading products, and maintaining inventory control using advanced warehouse technology. You will play a key role in ensuring the timely and efficient distribution of HVAC products. This position is eligible for performance-based bonuses and incentives.

Responsibilities

• Receive and document merchandise for delivery or return.
• Load and unload delivery vehicles efficiently.
• Maintain an accurate inventory of all products entering or exiting the warehouse.
• Uphold Environmental Health and Safety standards.
• Scan products to ensure accurate and timely shipping.
• Collaborate with internal customers (Store Associates and Sales Managers) for product delivery.
• Deliver exceptional customer service to external customers (mechanical contractors, dealers, owners).
• Train in Wave Planner, which includes dropping orders, scheduling pickups and deliveries, route planning, communicating with warehouse associates, drivers, and customers, and monitoring and responding to shipping requests/questions.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent.
• Minimum 2-3 years of experience in warehouse operations, preferably in the HVAC industry.
• Proven experience in warehouse operations, preferably within the HVAC or similar distribution industry.
• Strong attention to detail and accuracy.
• Proficiency in PC skills and experience with inventory and shipping/receiving systems.
• Current Forklift certification is preferred.
• Excellent communication (written and oral) and interpersonal (team-building) skills.
• Strong commitment to customer service and maintaining a safe working environment.
• Ability to work independently and collaboratively as part of a team.
• Exceptional multitasking abilities and organizational skills.
• Professional demeanor and excellent customer service mindset.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Full-time and part-time positions are available.