Warehouse Associate

Location: Richmond, VA, US, 23222 | Requisition ID: 19704

About the role

As a Warehouse Associate, you will support Brightstar Lottery's secure distribution of instant tickets by ensuring orders, serialized inventory, and shipping records are accurate and fully accounted for. You will perform hands-on warehouse activities in a fast-paced, regulated environment where precision, safety, and integrity are essential. This role will be located onsite in Richmond, Virginia.

Responsibilities

• Pick and pack instant ticket orders, verifying games, serial numbers, quantities, and documentation before release.
• Maintain chain-of-custody records for controlled ticket inventory from receipt through shipment.
• Inspect ticket packs, shipping cartons, and incoming deliveries for damage, tampering, seal integrity, and quantity accuracy.
• Reconcile inventory counts, research variances, and escalate unresolved discrepancies promptly.
• Operate forklifts, pallet jacks, and other material-handling equipment to move products safely throughout the facility.
• Process material movements, shipping documentation, and inventory transactions accurately in warehouse systems.
• Organize stock, replenish work areas, and keep the warehouse clean, secure, and audit-ready.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of warehouse, shipping, receiving, inventory, or general production experience.
• Forklift experience with current certification or the ability to obtain certification upon hire.
• Capability to obtain and maintain required background clearances and licensing for handling accountable lottery products.
• Strong attention to detail when reviewing serial numbers, quantities, shipping records, and inventory documentation.
• Basic computer and math skills for data entry, counting, verification, and reconciliation.
• Demonstrated integrity, sound judgment, dependability, and commitment to inventory accuracy.
• Ability to read, write, and