Warehouse Associate

Summary

The Warehouse Associate is responsible for the inventory of the Warehouse and the daily transfer of HVAC freight and materials in a fast-paced environment. The ultimate goal of this role is to procure, pick, process, and dispatch products to customers and vendors for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies.

Essential Duties/Accountabilities

• Pick and verify orders for customers.
• Note: Baker has set Production Standards the employee will be required to meet on a weekly basis. The employee will receive additional information about Production Standards requirements during the interview process and after hire.
• Conduct Quality Inspections to verify/ensure the products being received, picked and shipped are accurate.
• Daily loading and unloading of products in trucks for delivery to customers and/or other Sales Centers.
• Receive, inspect, and stock all merchandise.
• Prepare orders for shipment as needed.
• Responsible for daily checklist of truck and forklift maintenance.
• Aid management with inventory counts and provide daily upkeep of the Warehouse.
• Adhere to all warehouse safety protocols and procedures.
• Utilize personal protective equipment (PPE) as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure proper handling and storage of all products to prevent accidents and injuries.
• Follow all guidelines for the safe operation of forklifts and other warehouse equipment.
• Perform other duties as assigned.

Qualifications

• A High School Diploma or GED is required; equivalent experience may be considered.
• A Bachelor’s degree in business or related field is preferred; equivalent professional experience may substitute.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting is preferred.
• A background in sales, operations, purchasing, or inventory management is preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building are required.
• The ability to manage multiple tasks in a dynamic, fast-paced environment is required; reasonable accommodations will be provided as needed.
• A demonstrated interest in continuous learning, mentoring, and leadership is preferred.
• Mechanical or technical experience is preferred.
• Proficiency in Microsoft Office or similar productivity tools is required; assistive technologies may be used to support this function.
• A valid driver’s license is required only if driving is an essential function of the role.

Skills

• Strong interpersonal skills.
• Excellent customer service mindset with the ability to develop long-term relationships.
• Excellent written and verbal communication skills.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative problem-solving skills.
• The ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.

Physical Demands and Work Environment

• Required to move parts and equipment weighing up to 50 pounds.
• Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
• Operates computer and telephone equipment for extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
• Required to operate warehouse equipment such as forklifts and pallet jacks.