Warehouse Associate

Essential Duties/Accountabilities

• Pick and verify orders for customers.
• Conduct Quality Inspections to verify/ensure the products being received, picked and shipped are accurate.
• Daily loading and unloading of products in truck for delivery to customers and/or other Sales Centers.
• Receive, inspect, and stock all merchandise.
• Prepare orders for shipment as needed.
• Responsible for daily checklist of truck and forklift maintenance.
• Aid management with inventory counts and provide daily upkeep of the Warehouse.
• Adhere to all warehouse safety protocols and procedures.
• Utilize personal protective equipment (PPE) as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure proper handling and storage of all products to prevent accidents and injuries.
• Follow all guidelines for the safe operation of forklifts and other warehouse equipment.
• Perform other duties as assigned.

Qualifications

• A High School Diploma or GED required; equivalent experience may be considered.
• Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
• Demonstrated interest in continuous learning, mentoring, and leadership.
• Mechanical or technical experience preferred.
• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.

Skills

• Strong interpersonal skills.
• Excellent customer service mindset with the ability to develop long term relationships.
• Excellent written and verbal communication skills.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative problem-solving skills.
• Ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.