Warehouse Associate

About the role

The Warehouse Associate ensures effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible for unloading trailers (Receiving). Individual contributor within a designated unit.

Responsibilities

• Fills order requests, stage merchandise and load for timely shipments (Shipping)
• Evaluates products and moves to designated zones for processing (Receiving)
• Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
• Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
• Responsible for the assembly of merchandise
• Assembles and disassembles fixtures for seasonal flexes or floor plan changes
• Processes receipts and ensures inventories are controlled, monitored, and logged
• Creates required documentation to log all shipments and deliveries to customers
• Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
• Reports and responds to Store Management about unsafe and/or unethical conditions
• Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
• Protects Company assets by following company policies and direction for customer pick-up procedures
• Performs daily housekeeping, including cleaning and straightening
• Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
• Maintains safe/clean receiving area
• Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
• Performs miscellaneous duties as required, including extra sales help as needed once cross trained

Requirements

• Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise