Warehouse Administrative Assistant

About the role

The Warehouse Administrative Assistant position is located in Braselton, GA. You'll be excited about this opportunity because you will...

Responsibilities

• Create reports as requested by the departmental manager, conduct root cause analysis and summarize data pulled from various dashboards as needed to drive improvement
• Perform a variety of job functions using the following systems – MS Word, Excel Access and Outlook; Crystal Reports, QlikView, OMS, Yard View and PKMS.
• Conduct order research and compose professional email responses to all department inquires received
• Confirm customer delivery windows and expectations, following up to review delivery experience
• Answer and redirect incoming calls, ensure all department paperwork is completed accurately and daily
• Coach and cross-train on all daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions
• Multitask and be extremely detailed while performing all tasks and reports
• Keep work area safe, organized and clean according to general warehousing/office practices and OSHA requirements daily
• Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics and quality standards
• Other duties as deemed necessary

Requirements

• High School Diploma or Equivalent
• At least 1 year of warehouse experience
• At least 1 year of forklift driving experience with an Order Picker/Cherry Picker (OP)
• This is an onsite and in office role
• Excellent attendance and willingness to be part of a team – performing whatever duties are necessary
• MS Office Proficient: Outlook, PowerPoint, Access, Excel, PowerPoint (Intermediate to Advanced – must be able to demonstrate examples)
• Experience working with OMS, PKMS, QlikView, and Yard View
• Strong written and verbal communication skills necessary
• Able to multitask using multiple systems to achieve on-in customer call resolution
• Superior organizational skills and dedication to completing daily workload/projects in a timely manner
• Works well without supervision and is willing to cross train other job functions as needed to support company goals
• Acquire/Demonstrate WSI product knowledge for all brands
• Proven leadership and critical thinking skills
• Flexible to work overtime as required
• Detailed oriented and comfortable working in fast-paced office environment

Qualifications

• Previous RF Scanner experience is preferred
• Bilingual is a plus (English/Spanish)
• Willing to be trained and drive a Reach forklift

Physical Requirements

Able to bend, reach, squat, climb stairs/ladder

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance

Contact Information

To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX

To learn more about our benefits offers, please visit MyWSIBenefits.com

EOE