Warehouse Administrative Assistant 1st Shift

About the role

Ryder is hiring a Warehouse Customer Coordinator in Joliet, Illinois, offering weekly pay, excellent benefits, and a career you can feel good about.

Responsibilities

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Captures processing of export orders, fills out export paperwork, generates export labels, maintains export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers
• Strong ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Qualifications

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Skills

• Administrative tasks
• Filing systems and documents
• Customer interactions
• Export order processing
• Return processing
• Pallet management
• Warehouse Management System (WMS) operations

Benefits

• Medical, Dental, Vision
• 401K with company match
• Employee discounts
• Safety gear provided
• High valued stock options
• 30 days paid time off

Pay

Hourly Pay: $19.50 per hour

Schedule

Monday - Friday 7:30am - 4:00pm

Benefits

• Medical, Dental, Vision
• 401K with company match
• Employee discounts
• Safety gear provided
• High valued stock options
• 30 days paid time off