Warehouse Admin Clerk

Responsibilities

• Provide excellent customer service by phone & email
• Greet will call customers and visitors, complete sign-ins, coordinate in and out shipments
• Receive and process customer orders in warehouse and transportation management systems
• Conduct customer calls as needed for order coordination, changes, payments and account status
• Cook up customer inquiries via phone calls or email
• Cook up between the transportation and warehousing departments ensuring customer orders are picked, shipped and documented correctly
• Set up new customer accounts & related customer onboarding activities
• Process warehouse receiving; including system entry & item creation as needed. Complete & verify bi-weekly compliance reporting
• Aid in inventory counts, month end closing and related operational duties
• Document filing, scanning, & processing
• Verify warehouse charges for customer billing
• Set up rates/rate changes in warehouse system annually or as required
• Maintain Strong written & verbal communication skills with team and customers
• Maintain a positive & productive relationship with team members, management & customers
• Preform other administrative duties as assigned.

Qualifications

• Desirable characteristics: Detail orientated, Team player who is adaptable to change, Solution orientated, Self-directed, Willing to be cross trained on additional systems, Support continuous improvement
• Experience & Education: High school diploma or GED, Prefer AA in business, Minimum 2 years of prior warehousing and transportation experience

Benefits

• Monday – Friday office environment with seasonal overtime as required.
• PTO
• Employer Sponsored Health, Vision, Prescription & Life insurance
• Additional Supplemental Coverages Available (8) Paid Holidays
• 401k with Employer Contribution
• Hourly Rate Range: Depending upon experience and education $20.62 - $23.50 per hour