Ward Clerk (Gr2) - Residential Eating Disorders

About the role

Support the smooth coordination of clerical and administrative functions within Ngamai Wilam, working closely with the Facility Manager and broader team.
Assist with participant and visitor enquiries, ensuring a welcoming and organised environment that supports recovery-focused care.
Contribute to excellent customer service by helping maintain efficient systems and processes that underpin the daily operations of the program.

Responsibilities

• Support the smooth coordination of clerical and administrative functions within Ngamai Wilam, working closely with the Facility Manager and broader team.
• Assist with participant and visitor enquiries, ensuring a welcoming and organised environment that supports recovery-focused care.
• Contribute to excellent customer service by helping maintain efficient systems and processes that underpin the daily operations of the program.

Requirements

• Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and Email)
• Knowledge of medical terminology and/or clinical practice
• Understanding, knowledge or experience of eating disorders
• Australian working rights and current Influenza vaccination
• Current Working with Children Check, and be willing to undergo a Background Check
• Desirable Certificate II in Business Administration or equivalent
• Formal training in Microsoft Office applications (Word and Excel)
• Experience/background in a health care setting
• Experience with Health Information systems (iPM, CMI, Cerner)

Qualifications

• Australian working rights and current Influenza vaccination
• Current Working with Children Check, and be willing to undergo a Background Check

Skills

• Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and Email)
• Knowledge of medical terminology and/or clinical practice
• Understanding, knowledge or experience of eating disorders
• Formal training in Microsoft Office applications (Word and Excel)
• Experience/background in a health care setting
• Experience with Health Information systems (iPM, CMI, Cerner)

Benefits

• Be part of a brand-new, purpose-built service
• Be part of a specialist statewide service operated by Alfred Care Group
• Access to Fitness Passport – A subsidised gym membership program across Melbourne
• Salary packaging & benefits – Including novated leasing and discounted childcare services

Pay

Salary range: $65,000 - $75,000 per annum

Schedule

Flexible hours