Walsh Ranch Bakery - Cake Decorator - Part time

Job Summary

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Provides superior customer service.
• Takes cake orders from customers by telephone or in person, with a high level of accuracy.
• Answers customer questions regarding products; assists them with selections.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries.
• Writes on cakes with icing on request.
• Reads and executes daily production list through cake flow.
• Ensures quality control of all products before sending to sales floor per VTAs.
• Ensures cake product reaches the showcase and tables at prescribed times.
• Prepares, packages, and merchandises fresh product effectively.
• Slices, packages, labels, and rotates products.
• Records production and shrink to aid in production planning.
• Maintains sanitation in work area.
• Complies with H‑E‑B food safety and sanitation standards.
• Complies with department/store operating procedures.
• Operates and maintains all equipment properly.

Qualifications & Requirements

• Age: 18+
• Work Experience: 1+ years (required).
• Education: High school diploma or GED or equivalent (required).
• Knowledge of computer systems and equipment (e.g., PC, scales, label machine) (required).
• Strong customer service skills (required).
• Communication and interpersonal skills (required).
• Reading and writing skills (required).
• Planning and organizing skills (required).
• Completion of Company Orientation (required).
• Safety training (required).
• eCommerce Online Ordering training upon hire (required).

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment, performing detailed and precise tasks while working with customers and staying attentive to their needs.

• Constantly stand, reach at waist, grasp.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, and utilize fine motor skills.
• Occasionally be exposed to wet, cold, hot conditions, and loud noise.
• Demonstrate the ability to lift up to 40 lb and manage loads in excess of 25 lb.
• Physical activity durations: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5–5.5 hours; Occasionally 0–2.5 hours.
• Partners must not lift beyond their safe lifting limit; break down heavy items or request assistance as needed.