Walsh Ranch Bakery - Cake Decorator - Full time

Job Summary

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions

• Customer Service: Provides superior customer service; takes cake orders from customers by telephone or in person with a high level of accuracy; answers customer questions regarding products and assists them with selections; uses suggestive selling techniques to meet customer needs and build department sales.
• Production: Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries; writes on cakes with icing on request; reads/executes daily production list through cake flow; ensures quality control of all products before sending to sales floor per VTAs; ensures cake product reaches the showcase and tables at prescribed times.
• Food Service: Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, and rotates products; records production and shrink to aid in production planning.
• Food Safety: Maintains sanitation in work area; complies with H‑E‑B food safety and sanitation standards; complies with department/store operating procedures; operates and maintains all equipment properly.

Qualifications & Key Requirements

• Age requirement: 18+
• Work experience: 1+ years of experience (required)
• Education: High school diploma or GED or equivalent (required)
• Knowledge/Skills/Abilities: knowledge of computer systems and equipment (e.g., PC, scales, label machine); strong customer service skills; communication and interpersonal skills; reading and writing skills; planning and organizing skills (all required)
• Licenses/Certifications: completion of Company Orientation; safety training; eCommerce Online Ordering training upon hire (all required)

Physical Demands & Working Conditions

• Work in a fast‑paced retail environment performing detailed and precise tasks.
• Constantly stand, reach at waist, grasp; occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, and utilize fine motor skills.
• Occasionally exposed to wet, cold, hot conditions, and loud noise.
• Ability to lift up to 40 lb and manage loads in excess of 25 lb.
• Typical time spent: constantly 5.5+ hours per 8‑hour day; frequently 2.5–5.5 hours per 8‑hour day; occasionally 0–2.5 hours per 8‑hour day.
• Partners must not lift beyond their safe lifting limit; if an item is too heavy, break it down or request assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.