Wall Climbing Instructor

About the role

Ponte Vedra Inn & Club is seeking enthusiastic, safety-focused Wall Climbing Instructors to lead exciting climbing experiences on our state-of-the-art 40-foot outdoor rock climbing wall. This position offers full-time and part-time opportunities with flexible scheduling, including weekends, holidays, and early mornings.

Responsibilities

• Welcome members and guests while providing exceptional customer service.
• Conduct safety orientations, equipment fitting, and climbing instruction for participants ages 6 and older.
• Teach proper belay techniques and climbing fundamentals for beginners and returning climbers.
• Supervise multiple climbing stations while maintaining a safe instructor-to-climber ratio.
• Perform daily inspections of harnesses, helmets, ropes, belay systems, anchors, and climbing equipment.
• Enforce all climbing wall safety procedures and emergency protocols.
• Respond quickly and professionally to incidents or emergencies.
• Aid with private lessons, youth programs, camps, birthday parties, and special events.
• Process guest check-ins, waivers, reservations, and activity participation.
• Maintain a clean, organized, and welcoming climbing environment.
• Participate in ongoing training, certification renewals, and safety drills.
• Support the Head Climbing Instructor with daily operations and program improvements.

Qualifications

• Minimum one (1) year of climbing instruction or related recreational experience preferred.
• Experience working with children and adults of varying skill levels.
• Previous resort, private club, recreation, or hospitality experience is a plus.
• Strong communication and guest service skills.
• Comfortable using basic computer systems for bookings and waivers.

Required Certifications

• Climbing Wall Association (CWA) Climbing Wall Instructor (Level 1 minimum; advanced certifications preferred).
• Current CPR, First Aid, and AED Certification.
• Additional climbing or outdoor recreation certifications are a plus.

Physical Requirements

• Ability to climb at an intermediate level (5.8+ top-rope preferred).
• Ability to work comfortably at height and perform climbing rescues.
• Lift and carry up to 50 pounds.
• Stand, walk, climb, bend, and work outdoors for extended periods.
• Maintain a professional appearance consistent with Ponte Vedra Inn & Club standards.

Benefits

We offer competitive pay, flexible scheduling, a beautiful oceanfront work environment, team member discounts and benefits, professional training and development, and opportunities for career growth within our luxury hospitality organization.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Fully flexible schedule, including weekends, holidays, and early mornings.