Waiting List Coordinator – Greenville, SC

Position Summary

The primary purpose of this position is to perform administrative tasks supporting TGHA’s Housing Choice Voucher Program (HCVP). The incumbent completes wait list duties in accordance with HUD regulatory requirements and TGHA standard operating procedures. This position ensures quality control in a range of transactions and may recommend adjustments to Applicant files.

Example Listing Of Tasks

• Determine applicant eligibility for admissions. To include background, sex offender, EIV, and debts owed checks.
• Processes applications/missing documents
• Processes application updates
• Tracks and provides weekly updates of wait list statuses
• Processes incoming mail and fax
• Scans documents to a secure drive
• Prepares and sends letters for all ineligible applicants
• Prepares letters for all returned applications
• Films and documents all letters mailed out by subject
• Prepares, tracks, and mails denial letters
• References Administrative Plan for any unanswered or questionable issues
• Takes and returns incoming wait list calls and emails
• Affords assistance to Waitlist Coordinator conducting briefings
• Manages the daily operation and compliance of wait list in accordance with the Administrative Plan and HUD’s rules and regulations

Desired Applicant

• A high school diploma or GED
• A minimum of two (2) years of administrative experience supporting the Housing Choice Voucher Program or other housing program
• An equivalent combination of education and experience may be considered