Jobs · Management · Michigan

Waiter

Vilamendhoo Island Resort & Spa · Resort, MI · 1 mo ago
ManagementFull-time

About the role

We are looking for a dynamic, self-efficient Waiter to join our Food & Beverage team at Hurawalhi. The 90-villa, adults-only luxury resort. A renowned culinary hotspot offering epic culinary journeys, which include the largest all-glass underwater restaurant, 5.8 Undersea Restaurant. We promote a culture of happiness for the well-being of our team members through their employee journey.

Responsibilities

  • Be polite, courteous and efficient in dealing with guest's needs
  • Smile and make all our guest feel welcome and at ease
  • Serve food & beverage items to the correct standards as implemented by F&B Management
  • Set up the station to the correct standard before service
  • Ensure that the restaurant and bar is clean and tidy at all the times
  • Be fully aware of working practices within Health, Safety and Food Hygiene guidelines
  • Present the check to guest for signature in timely manner
  • Maintain a good working attitude with colleagues
  • Understand the guests needs through body language
  • Give a good service and be able to up-sell at every opportunity
  • Familiarize oneself with all long-term and regular guests and special/VIP guests
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy, and serve the guest in a friendly and courteous manner
  • Replenish beverages as necessary and check with guests for overall satisfaction
  • Set-up the tables for guest and arrange the tables for special requests like birthdays, anniversary etc.
  • Have full knowledge of all food and beverage products available throughout the Food & Beverage outlets to recommend and up-sell to guests

Requirements

  • Any combination of education, training or experience that provides the required knowledge, skills and abilities
  • Minimum two years' previous service with five star property
  • Must maintain a neat, personal hygiene, clean and well-groomed (Specific standards available)

Benefits

  • Accommodation
  • Food
  • Laundry services
  • Team shop
  • Indoor & outdoor activities such as team pool, gym, paddles, tennis, badminton, billiards etc.
  • Focus on development and career growth

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