Wait Staff Lead - NRG Stadium Suites

About the role

The Wait Staff Lead position is vital to achieving excellent guest service and executing catering events. This role involves leading a catering team through all aspects of event preparation, service, and cleanup.

Responsibilities

• Leads catering team on all catering functions, including preparation, service, and cleanup.
• Prepares banquet rooms for functions and accurately sets tables for special events.
• Serves meals and beverages in accordance with catering protocol and banquet sheets.
• Loads and unloads event equipment into catering vehicles, following all safety procedures and DOT regulations.
• Cleans all function areas upon completion and performs opening/closing side work as needed.
• Maintains a professional appearance and ensures storage rooms, supplies, and equipment are orderly.
• Performs all job duties safely and efficiently, adhering to company safety policies and procedures.
• Follows directions from management and supervises staff, sanitation, and facility operations as needed.
• Handles openings, closings, and staffing of the location.
• Lifts up to 50 lb and frequently lifts, pushes, pulls, or carries up to 30 lb.
• Stands or walks for extended periods (up to 6 hours) and performs repetitive motions.
• Works with chemicals, heated equipment, steam, and other risk conditions.
• Safely transports event equipment and food product in catering vehicles.
• Cross-trains and works in other dining locations as needed.

Requirements

• 1-year supervisory experience.
• Ability to lift up to 50 lb and frequently lift, push, pull, or carry up to 30 lb.
• Ability to stand or walk for extended periods (up to 6 hours).
• Ability to work in a fast-paced, lively environment with repetitive motions and exposure to chemicals, heated equipment, and steam.
• Must maintain a professional appearance and adhere to Aramark’s uniform and grooming standards.

Desired Qualifications

• Ability to carry at least 4 meals on a tray at any given time.
• Excellent guest service skills and ability to work in a team environment.
• Flexible schedule to work evenings, weekends, and holidays.
• TIPS/TEAM certification.