Waco 01 (Valley Mills) Service - Customer Service Assistant - Part time

About the Role

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the store to their vehicles.

Responsibilities

• Assist in unloading merchandise from baskets
• Package groceries and assist customers in transporting/unloading groceries to their vehicles
• Assist customers in locating merchandise
• Gather baskets and pick up trash inside and outside the store
• Maintain and stock bag areas
• Return products to proper locations
• Stock and stage bags; stock check stand supplies
• Distribute Buddy bucks to registers and replace anti-fatigue mats
• Perform carts and parts basket relocation and power-washing basket relocation for department setup
• Perform red basket fill-up/retrieval
• Clean, mop, dust, sweep, and vacuum check stand area, Return Center, and CCO area to maintain store cleanliness and safety

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Ability to work in a fast-paced environment
• Ability to work with customers and stay attentive to their needs
• Ability to maintain a high level of productivity and efficiency standards

Qualifications

• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs) with assistance or by breaking down items

Measurements for frequency: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day).