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Waco 01 (Valley Mills) Bakery - Food Service Rep - Part time

H-E-B · Waco, TX · 3 wk ago
On-siteOTHRPart-time

Responsibilities

Job Summary: As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products; assists them with selections
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • Cleans and sanitizes display cases
  • Operates / maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards
  • Complies with department / Store operating procedures
  • Records production and shrink to aid in production planning
  • Assists in technical areas as needed (e.g., baking, frying, and decorating)
  • Culls bakery products for poor quality, expiration dates
  • Takes care of service counter
  • Uses ordering system applications
  • Uses Fresh Production Planner
  • Performs inventory management processes (MSI, PAW) as required
  • If applicable, ensures catering orders are prepared and ready in time for Customer pickup
  • Performs all sanitation and maintenance tasks for Deli slicers
  • Serves / packages products at customer's request
  • Educates customers on preparation / reheating instructions of prepared foods
  • Prepackages condiments (sauces, dressings) for prepared food items
  • Cuts, slices, dices, chops food in preparation for chef

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications

Age Requirement: 18+

Knowledge/Skills/Abilities Work Experience:

  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
  • Strong customer service skills - Required
  • Communication and interpersonal skills - Required
  • Reading and writing skills - Required
  • Planning and organizing skills - Required
  • Ability to work in a fast-paced environment - Required

Education: HS Diploma or GED or equivalent - Required

Licenses/Certifications:

  • Completion of Company Orientation - Required
  • Food safety and sanitation training - upon hire - Required

Physical Dem

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