W18 - Shipping Clerk 1st Shift Tues-Sat

About the role

RJW Logistics Group is seeking a Shipping Clerk to join our dynamic team. Reporting to the Warehouse Supervisor, this role involves receiving and scheduling shipping and freight operations, ensuring customer satisfaction, and providing shipping support.

Responsibilities

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Cook with the dock and drivers what door they will be loading product in.
• Ensure all paperwork is properly signed by pick-up driver.
• Close loads in the system.
• Coordinate with Customer Service Teams regarding special paperwork for certain orders.
• Enter customer orders and scan/index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Other tasks as assigned by supervisor or manager.

Qualifications

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1-2 years of clerical experience.
• Basic transportation, logistics, and shipping experience.
• High School Diploma or GED.

Additional Responsibilities

• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi-task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Skills

• Business Operating Systems.
• Internet software.
• Word Processing.
• Spreadsheet software.

Benefits

We offer an Employee Ownership Program, which includes becoming a co-owner of the company, potential for increased earnings through share appreciation, and a sense of belonging and community within the company.

Pay

Compensation details are confidential and not specified in the job posting.

Schedule

The schedule is flexible and can vary based on the needs of the department.