W17 - Inbound/Admin Clerk - 2nd Shift

Job Purpose

RJW Logistics Group is HIRING! OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Shifts & Pay

Sunday to Wednesday - 4:00pm to 2:30am (D Shift) - $23/hr
Wednesday to Saturday - 4:00pm to 2:30am (E Shift) - $23/hr

Essential Duties And Responsibilities

Enter customer orders and scan / index documents as required.
Schedule the pick ups and delivery of customer loads.
Properly document orders in computer and update customer contact information.
Maintain communications with customers regarding changes in pick up and delivery schedules and potential service failures.
Clearly understand goals, policies, and procedures of RJW.
Communicate customer problems, leads, and inquiries to the appropriate personnel.
Maintain confidentiality of company information.
Recommend improvements and implement approved improvements.
Update reports as required by operations manager and COO.
Assist local dispatcher in updating of Tee Cards.
Other tasks as assigned by manager.

Additional Responsibilities

Positive telephone personality.
Capable of being trained to be 'Phone Assertive'.
Exceptional customer service skills.
Organizational and scheduling skills.
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications

Basic office clerical skills.
Must be able to type at least 40 wpm.
1 -- 2 years of clerical experience.
Basic transportation / logistics experience.
Education And/or Experience Required
High School Diploma or general education diploma (GED) is preferred.

Physical Demands

Must be able to occasionally lift and/or move up to 25 pounds.
Must be able to activate phone systems utilizing keyboards and buttons.
Must be articulate and comfortable speaking in front of others.
Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
Frequently required to talk, hear, stand and walk.
Must be able to work in excess of continuous 8 hours when required.
Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
Must be able to speak and communicate clearly over telephones.
Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Employer Rights

This job description is intended to provide general information about the Administrative Assistant position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Administrative Assistant, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

Benefits

401(k) & 401(k) Matching
Medical/Dental/Vision Insurance
Employee Discount
Flexible Spending Account
Health Savings Account
Paid Time Off & Sick Days
Short & Long-Term Disability Insurance
Accidental & Critical Illness Insurance