W&R Field Coordinator

About the role

The Weights and Research Associate ensures accurate invoicing by reviewing shipments and accompanying documents during the outbound shift. The process involves measuring, weighing, and photographing shipments with specialized equipment, then using the gathered data and A. Duie Pyle’s proprietary software to update invoices.

Responsibilities

• Manage day‑to‑day W&R operations at the domiciled Service Center.
• Process the daily OB and IB measurement output of the local dimensioner and the reweigh output of the local scale fleet.
• Demonstrate a working knowledge of the National Motor Freight Classification (NMFC), including various NMFC commodity items and the NMFC Rules governing entry inspections.
• Demonstrate a working knowledge of A. Duie Pyle’s Tariff items and policies that apply to inspection entry.
• Possess a working knowledge of shipper contracts, including ranges of combined rating classes (FAKs), per‑pallet rate agreements, and other shipper‑negotiated provisions or exemptions.
• Be familiar with the signal chain in the Pyle forklift systems, from the Dock Management System (DMS) tablet through to the scale, and able to solve basic scale operation issues.
• Work with the Scale and Training Manager as needed to troubleshoot scale issues.
• Develop working relationships with dock employees, the shop, and Operations supervisors and management, providing daily actionable feedback about measurement performance of key inspection accounts and reweighs.
• Coordinate with the shop to remove scales for repair or service and maintain bill control over shipped scales.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Suite.
• Comfortable with public speaking.
• Comfortable in a leadership role.
• Organized, self‑motivated, and energetic.
• Knowledge of the facility’s customer base, NMFC classification system, and customer pricing structure is preferred.