W&AM Middle Office Team Lead

Essential Duties And Responsibilities

• Performs leadership role in assigned area, serving as a control point for the IM&T and/or FTIS line of business (LOB), ensuring all applicable W&AM policies and procedures are followed, with all approvals obtained before fulfilling requests.
• Demonstrates comprehensive knowledge of procedures within assigned area, capable of working independently and resolving all but the most complex items, consulting with other team members on these client and operational issues.
• Performs and oversees a wide variety of operational duties, which may include completing pre-account risk reviews, ongoing account maintenance and change requests, related party set-up and maintenance, account funding, transactional account activity, cost basis adjustments and IRS Transfer Statement requirements, court accountings, and account closings.
• Contributes to workflow and / or process change and redesign, facilitating the continuous improvement of the middle office.
• Enhances understanding of industry regulations, ERISA and/or fiduciary risk, fiduciary responsibility and law as it pertains to trust and / or institutional account setup, maintenance, administration etc.
• Accounts for reporting and / or process administration.

Minimum Knowledge, Skills And Abilities Required

• Five or more years’ financial services experience, with experience in trust or institutional operations, private banking, or customer service required.
• Four-Year college degree strongly preferred; A major in Accounting, Finance, or Economics preferable.
• Proven experience and proficiency with Microsoft office products, including Word, Excel, PowerPoint and Outlook.
• Demonstrated understanding of company policies, procedures, and operations.
• Proven ability to multi-task and work well under pressure.
• Demonstrated knowledge of ERISA and/or fiduciary risk, responsibility, and law.
• Solid understanding of the firm’s businesses and the related industry economics.
• Expanse internal network across W&AM and supporting businesses.
• Excellent interpersonal, verbal and written communication skills.
• Superior customer relations skills.
• Prowess in building relationships and solving problems across functional areas.