VTC/IPTV/AV Facilitator/Operator

About the role

Digital Consultants is seeking a VTC/IPTV/AV Facilitator/Operator for our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services.

Responsibilities

• Start and power off all VTC/IPTV/AV equipment for sessions
• Conduct audio-visual checks prior to each conference
• Serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings
• Cook up and implement recording and teleconferencing into sessions as required
• Serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues
• Create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources
• Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule

Requirements

• Clearance: Secret
• Certifications: IAT Level I
• Proficient with the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio

Qualifications

• One year of AV experience
• One year of helpdesk experience
• High School Diploma or greater

Skills

• Desired Skills: One year of AV experience, one year of helpdesk experience, High School Diploma or greater

Benefits

Digital Consultants offers a full benefits package including growth opportunities, competitive wages, and a commitment to diversity, equity, and inclusion.

Pay

Competitive wages are offered based on experience and qualifications.

Schedule

Hours and schedule details are determined by the customer and may vary.