VS Manager-Scottsdale Fashion Square

About the role

As a Victoria’s Secret & Co Manager, you’ll be a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. You will report to the Store Manager or Assistant Store Manager, as assigned.

Responsibilities

• Drive the overall customer and brand experience within the Victoria’s Secret business, ensuring product presentation and selling behaviors align with brand guidance and objectives.
• Own visual execution by translating brand direction into clear priorities and daily actions.
• Lead product storytelling and selling behaviors to protect the emotional tone of the customer’s experience.
• Provide category-level performance insights using company tools and reports.
• Maintain sales floor and fitting room standards (if applicable).
• Oversee the talent lifecycle, including interviewing, hiring decisions, and performance management, in collaboration with the Store Manager.
• Lead direct reports, including Victoria’s Secret Supervisors and/or Selling Associates.

Store Leadership Expectations

• Lead and demonstrate company values.
• Act as the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling.
• Develop associates through coaching and feedback.
• Execute Daily Work Force Management actions to manage labor hours.
• Maintain visual merchandising standards.
• Collaborate with Sales Leadership Teams for seamless execution.
• Model behaviors aligned with leadership competencies.
• Demonstrate and lead company policy and procedures.
• Perform additional duties such as floorset mapping, product launch support, brand education, and shipment processing.

Qualifications

• Passion for the Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking action to achieve results.
• Self-awareness and interest in seeking feedback for improvement.
• Experience selecting and developing direct reports and fostering an environment where people thrive.
• Ability to influence cross-functional partners in both informal and formal settings.
• Willingness to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking, and prolonged standing.
• Proficiency in using technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred.

Pay

Minimum Salary: $26.00 per hour
Maximum Salary: $33.60 per hour

VS&Co provides a range of compensation for this role. Your actual salary will be determined by factors such as your specific skills, experience, geographic region, or other relevant considerations.

Benefits

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