VS Manager-Rockaway Townsquare
About the role
Join Victoria’s Secret & Co, a world‑leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. The company celebrates individuality and believes everyone deserves a place where they truly belong. As a manager you will be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real‑world experience, and learn from the best in the business.
A Victoria’s Secret & Co Manager is a values‑based leader who delivers exceptional customer and associate experiences to grow brand top‑line sales. In higher‑complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. The role reports to the Store Manager or Assistant Store Manager, as assigned.
Responsibilities
- Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions.
- Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience.
- Category‑level performance insights, leveraging company tools and reports.
- Maintain sales floor and fitting room standards (if applicable).
- Talent lifecycle management, including interviewing, hiring decisions, performance management, and development of direct reports such as Supervisors and Selling Associates.
- Lead and demonstrate company values; act as Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling.
- Execute daily workforce management actions to manage labor hours.
- Maintain visual merchandising standards.
- Collaborate with Sales Leadership Teams to ensure seamless execution.
- Model behaviors that align with leadership competencies and company policies.
- Additional duties as assigned, including floorset mapping and execution, product launch support, brand education, and shipment processing.
Qualifications
- Passion for the Victoria’s Secret brand and ability to drive customer satisfaction and loyalty.
- Experience reviewing business reports and insights and taking immediate, deliberate action to achieve results.
- Self‑awareness with an interest in seeking feedback to improve and develop.
- Experience selecting and developing direct reports and creating an environment where people do their best work.
- Ability to influence cross‑functional partners in informal and formal settings.
- 3+ years of retail leadership experience preferred.
- Ability to work nights, weekends, and a flexible schedule.
- Physical ability to lift and carry up to 40 pounds, and to perform frequent bending, stretching, kneeling, walking, and prolonged standing.
- Proficiency with technology (headsets, mobile devices, computers).
Pay
Minimum Salary: $23.70 per hour
Maximum Salary: $29.75 per hour
Compensation is determined by factors such as specific skills and experience, geographic region, and other relevant considerations.
Schedule
Requires flexibility to work nights, weekends, and varying shifts as needed.