VS Manager-Arbor Lakes Lifestyle Center

About the role

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Responsibilities

• Drive the overall customer and brand experience within the Victoria’s Secret business
• Ensure product presentation and selling behaviors reflect the Brand’s guidance and objectives
• Own visual execution by translating brand direction into clear priorities and daily actions
• Deliver product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Provide category-level performance insights using company tools and reports
• Maintain sales floor and fitting room standards (if applicable)
• Oversee talent lifecycle, including interviewing, hiring decisions, and performance management (with Store Manager)
• Lead direct reports, including Victoria’s Secret Supervisors and/or Selling Associates
• Lead and demonstrate company values
• Act as Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling
• Develop associates through coaching and feedback
• Execute Daily Work Force Management actions to manage labor hours
• Maintain visual merchandising standards
• Collaborate with Sales Leadership Teams for seamless execution
• Model behaviors aligned with leadership competencies
• Demonstrate and lead company policy and procedures
• Additional duties: floorset mapping, product launch support, brand education, and shipment processing

Requirements

• Passion for the Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty
• Experience reviewing business reports and insights, taking action to achieve results
• Self-awareness and interest in seeking feedback for improvement
• Experience selecting and developing direct reports to the next level
• Ability to influence cross-functional partners in informal and formal settings
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, frequent bending, stretching, kneeling, walking, and prolonged standing
• Proficiency with technology (headsets, mobile devices, computers)

Qualifications

• 3+ years of retail leadership experience preferred

Pay

Minimum Salary: $22.90 per hour
Maximum Salary: $29.71 per hour

VS&Co provides a range of compensation for this role. Your actual salary will be determined by factors such as skills, experience, geographic region, or other relevant criteria.

Benefits

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