Vroom Delivery Driver

About the role

The Vroom Driver plays a vital role in bringing the Kelley’s Market experience directly to our customers’ doorsteps. This position is responsible for safely and efficiently fulfilling delivery orders, ensuring accuracy, professionalism, and a positive customer experience with every interaction.

Responsibilities

• Pick, pack, and prepare Vroom orders for prompt delivery
• Verify order accuracy to ensure customers receive exactly what they purchased
• Deliver orders efficiently while providing friendly, professional service at each stop
• Communicate effectively with the store team regarding order status, delays, or customer issues
• Operate safely and responsibly, following all traffic laws and maintaining a clean driving record
• Safely operate company-provided vehicles in all weather conditions
• Handle products including beverages, snacks, tobacco (where permitted), and general merchandise with care
• Comply with all alcohol delivery regulations where applicable
• Aid in store operations by assisting with light in-store tasks such as order staging, stocking Vroom inventory, or organizing delivery supplies
• Maintain cleanliness of delivery equipment, staging areas, and vehicle interiors
• Report equipment issues, order discrepancies, or safety concerns to management promptly
• Work as part of our team by collaborating effectively with team members and taking direction from leadership
• Follow all safety and security procedures, including proper cash handling
• Alert management to operational issues like equipment problems or customer concerns

Requirements

• Must be at least 21 years of age
• Valid driver’s license and acceptable driving record
• Ability to provide excellent customer service in a fast-paced retail environment
• Strong communication and interpersonal skills
• Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods
• Ability to work outdoors and in varying weather conditions

Preferred Experience

• Prior experience in a convenience store, gas station, or retail environment
• Prior delivery, courier, gig-economy driving, or customer-service experience
• Familiarity with mobile delivery apps or order-picking processes
• Experience handling cash and completing shift reports or basic bookkeeping tasks