Vroom Delivery Driver

About the role

The Vroom Driver plays a vital role in bringing the Kelley’s Market experience directly to our customers’ doorsteps. This position is responsible for safely and efficiently fulfilling delivery orders, ensuring accuracy, professionalism, and a positive customer experience with every interaction.

Responsibilities

• Pick, pack, and prepare Vroom orders for prompt delivery
• Verify order accuracy to ensure customers receive exactly what they purchased
• Deliver orders efficiently while providing friendly, professional service at each stop
• Communicate effectively with the store team regarding order status, delays, or customer issues
• Operate safely and responsibly, following all traffic laws and maintaining a clean driving record
• Safely operate company-provided vehicles in all weather conditions
• Handle products including beverages, snacks, tobacco (where permitted), and general merchandise with care
• Comply with all alcohol delivery regulations where applicable
• Aid in light in-store tasks such as order staging, stocking Vroom inventory, or organizing delivery supplies
• Maintain cleanliness of delivery equipment, staging areas, and vehicle interiors
• Report equipment issues, order discrepancies, or safety concerns to management promptly
• Collaborate effectively with team members and take direction from leadership
• Follow all safety and security procedures, including proper cash handling
• Alert management to operational issues like equipment problems or customer concerns

Requirements

• Must be at least 21 years of age
• Valid driver’s license and acceptable driving record
• Ability to provide excellent customer service in a fast-paced retail environment
• Strong communication and interpersonal skills
• Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods
• Ability to work outdoors and in varying weather conditions

Qualifications

• Prior experience in a convenience store, gas station, or retail environment
• Prior delivery, courier, gig-economy driving, or customer-service experience
• Familiarity with mobile delivery apps or order-picking processes
• Experience handling cash and completing shift reports or basic bookkeeping tasks

Skills

• Customer service skills
• Communication skills
• Math skills
• Driving skills

Benefits

Competitive Compensation
The hiring range for this position is $15 to $18 per hour and may be based on education, work experience, knowledge, skills and certifications.
Comprehensive Benefits
Medical & Dental (BlueCross), Vision (EyeMed)
Flexible Savings Account (FSA)
Voluntary Life and AD&D
Voluntary Short-Term Disability
401(k) Plan with Annual Matching
Time Off & Work-Life Balance
Vacation Time
Personal Time
Illinois Paid Leave
Six Paid Holidays
Additional Perks
Employee discounts on store products
Clean, modern, and well-maintained work environment
Opportunities for advancement within our growing organization
Benefit eligibility may vary based on position, hours worked, and length of employment. Consult with your Hiring Manager for more information.