VPII – Identity & Access Management (IAM), Production Reliability & Agentic AI

Job Overview

This VPII, Identity & Access Management (IAM), Production Reliability & Agentic AI role is a pivotal leadership position within LPL’s Identity & Access Management organization, accountable for the real-time reliability, resilience, and uptime of IAM platforms serving the firm’s enterprise ecosystem. The role combines hands-on production leadership including ownership of high-severity incident response with a forward-looking mandate to design, deploy, and govern AI-assisted and agentic capabilities that continuously improve stability and operational outcomes.

Responsibilities

• Own IAM production reliability and uptime outcomes across LPL IAM platforms; establish and manage measurable availability, recovery, and stability objectives.
• Personally lead major IAM production incidents and outages, serving as incident commander for high-severity events and ensuring rapid restoration and clear executive communication.
• Translate lived production experience into architectural and operational improvements that strengthen system resilience.
• Design, build, deploy, and govern agentic AI capabilities that monitor signals, investigate events, and recommend mitigations while maintaining strong human accountability.
• Institutionalize learning from failure through rigorous post-incident reviews that feed engineering backlogs and AI model improvements.
• Lead IAM modernization initiatives across identity lifecycle management, authentication, privileged access, and governance automation.

Requirements

• Senior leadership experience owning uptime, resilience, and incident outcomes for mission-critical IAM or security platforms.
• 5 or more years IAM domain expertise, including identity lifecycle management, authentication, privileged access management, and cloud identity.
• Experience converting operational incidents and risk into systemic resilience and automation improvements.
• Experience applying AI or advanced automation in production environments with appropriate governance and controls.
• Major incident leadership with calm, decisive execution under pressure.
• Demonstrated executive influence and cross-functional leadership in complex enterprise environments.
• Reliability engineering and systems-thinking mindset.
• Human-in-the-loop AI governance and accountability.

Core Competencies

• Major incident leadership with calm, decisive execution under pressure.
• Demonstrated executive influence and cross-functional leadership in complex enterprise environments.
• Reliability engineering and systems-thinking mindset.
• Human-in-the-loop AI governance and accountability.

Preferences

• Experience operating in highly regulated environments.
• Experience modernizing legacy identity platforms without sacrificing uptime.
• Experience building or leading AI-assisted operations or agentic systems.

Pay Range

$175,615.00 - $292,623.00

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6), LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

Join LPL Financial

Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Impactful Work: Our size is just right for you to make a real impact. Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Community Focus: We care for our communities and encourage our employees to do the same. Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.