Jobs · OTHR · California

VP Servicing

Lendistry · Tustin, CA · 3 wk ago
OTHR$90k–$136k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. We need to parse the posting. First, remove boilerplate: equal opportunity statements, unsolicited resumes, MSA, etc. Also remove acknowledgment at end (EEO). Also remove "A Day in the Life" maybe? Actually "A Day in the Life The VP Servicing will oversee all responsibilities assigned to the Servicing Team. Some travel may be required." That's a description; could be part of About the role. We need sections: About the role (maybe from "A Day in the Life" and "Lendistry: Who We Are" and "Leadership"? Actually "Leadership" maybe not needed. We'll treat "About the role" as overview: includes description of role, company mission, etc. Responsibilities: from "What You’ll Be Doing" bullet list and "Team’s Responsibilities". We'll combine. Requirements/Qualifications/Skills: from "Your Areas of Knowledge and Expertise". Could be split into Requirements (education, experience) and Skills (technical, soft). We'll decide. Benefits: from "Why You'll Love Working Here" list. Pay: from "Compensation Range" with salary range. Schedule: not mentioned; maybe not include. Physical Requirements: maybe not a standard heading; but we could include under Requirements? The instruction says use headings for those specific ones; we can omit if not present. Physical Requirements is not in list; we could ignore or maybe include under Requirements? Better to omit as not requested. We must not repeat job title as heading. No Job ID. We must not include boilerplate like EEO. We must preserve all substantive information. Let's extract content. Company description: "Lendistry: Who We Are We’re proud to be the nation’s largest minority-led, tech-savvy lender for small businesses and commercial real estate. As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), our mission is all about creating economic opportunities and fueling growth for small business owners and their communities. Join us as we pave the way with innovative financing and financial education!" Also "A Day in the Life The VP Servicing will oversee all responsibilities assigned to the Servicing Team. Some travel may be required." Leadership maybe not needed. Thus About the role could combine: overview of role and company. Responsibilities: list from "What You’ll Be Doing" and "Team’s Responsibilities". Let's capture bullet points: What You’ll Be Doing: - Department Oversight: Manage daily loan operations, including payment processing, record reconciliation, and escrow account administration (such as taxes and insurance), loan boarding, and collateral perfection. - Supervise loan servicing specialists, handle performance reviews, provide coaching, and set performance goals. - Regulatory Compliance: Ensure all servicing activities adhere to federal, state, and internal banking regulations and investor guidelines. - Escalation Resolution: Act as the primary point of contact for complex borrower complaints, tier-3 servicing issues, and technical system problems. - Process Improvement: Identify workflow inefficiencies, update internal procedures, and implement new tracking or core software tools. - Cross-Functional Collaboration: Partner with departments like accounting, treasury, credit, portfolio management, collections, special assets group, and origination to streamline handoffs and resolve portfolio discrepancies Team’s Responsibilities: - Servicing Conventional loans on an ongoing basis. - Ensure the team is boarding loans within required time frames. - Ensure positive and negative reporting is provided to reporting government agencies monthly and/or quarterly - Ensure reports are provided to Bank Partners, FHLB, SBA and State accurately and within required time frames. - Oversee the process of draws for RLOC. - Ensure the Post-closing loan process is managed appropriately. The Post-closing loan process includes but is not limited to updating the tickler report. - Obtain and organize requested loan information needed for internal audits as well as external audits performed by Lendistry’s partners. - Support the preparation of packages for purchased loan by Investors/Banks. - Ensures team is releasing collateral upon loan termination and release of UCC filings. - Customer retention and communication. - Customarily and regularly exercises discretion and independent judgment. - Perform other duties as assigned to support the efficient and effective operation of the department. We can combine these into a single list under Responsibilities. Requirements/Qualifications: from "Your Areas of Knowledge and Expertise": - Experience with Northridge Loan Servicing System is preferred. - Bachelor’s degree in related field or 7 years of equivalent experience. - Financial services work experience of 5-7 years. - Detailed oriented and strong organization skills. - Proficient with Microsoft office. - Excellent written and oral communication skills. - Must work effectively with other staff members and work well in a busy environment. - Excellent verbal and written communication skills. (duplicate) - Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel. - Thorough knowledge of accounting principles, financial statement analysis, operations and regulations. - Good interpersonal skills with the ability to work effectively with individuals and groups at all organizational levels, ability to work independently and as part of a team. - Strong analytical ability with active listening skills. - Willingness to adapt to changing business needs and deadlines, including extended work hours. - Exhibit a professional, business-like appearance and demeanor. We can split: Requirements (education, experience) and Skills (technical, soft). But we have headings: Requirements, Qualifications, Skills. We could use Requirements for education/experience, Qualifications for maybe same? Better to use Requirements for education/experience, Skills for technical/soft. Qualifications maybe not needed. Let's decide: Requirements: - Bachelor’s degree in related field or 7 years of equivalent experience. - Financial services work experience of 5-7 years. Qualifications maybe: Experience with Northridge Loan Servicing System preferred. Could be under Qualifications. Skills: - Detailed oriented and strong organization skills. - Proficient with Microsoft office. - Excellent written and oral communication skills. - Must work effectively with other staff members and work well in a busy environment. - Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel. - Thorough knowledge of accounting principles, financial statement analysis, operations and regulations. - Good interpersonal skills with the ability to work effectively with individuals and groups at all organizational levels, ability to work independently and as part of a team. - Strong analytical ability with active listening skills. - Willingness to adapt to changing business needs and deadlines, including extended work hours. - Exhibit a professional, business-like appearance and demeanor. We need to avoid duplicate "Excellent written and oral communication skills" appears twice; we can keep once. Benefits: list from "Why You'll Love Working Here": - Comprehensive Medical, Dental, and Vision Insurance - Generous Paid Time Off - Birthday Day Off - 12 Paid Company Holidays - 401(k) Match - FSA and HSA - Paid Life Insurance - Paid Disability Insurance - Pet Insurance - Employee Assistance Program (EAP) - Professional Development Courses - In Office Provided Snacks and Drinks - Gym Facilities (LA & Tustin/CEC Offices) - In Office Engagement Activities Pay: from "Compensation Range": The US base salary range for this full-time position is $90,000-$136,000 annually. Also note about base salary only. We'll include Pay section with that paragraph. Schedule: not mentioned, so omit. Now produce HTML. We need headings:

About the role

,

Responsibilities

,

Requirements

,

Qualifications

,

Skills

,

Benefits

,

Pay

Under each heading, appropriate content:

for prose,

  • for lists. For About the role: we have prose: combine A Day in the Life and company description. Let's craft:

    The VP Servicing will oversee all responsibilities assigned to the Servicing Team, with some travel possibly required. Lendistry is the nation’s largest minority-led, tech-savvy lender for small businesses and commercial real estate. As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), its mission is to create economic opportunities and fuel growth for small business owners and their communities through innovative financing and financial education.

    That's good. Responsibilities:
      with each bullet. We need to ensure we preserve all details. Let's list them: - Manage daily loan operations, including payment processing, record reconciliation, and escrow account administration (such as taxes and insurance), loan boarding, and collateral perfection. - Supervise loan servicing specialists, handle performance reviews, provide coaching, and set performance goals. - Ensure all servicing activities adhere to federal, state, and internal banking regulations and investor guidelines. - Act as the primary point of contact for complex borrower complaints, tier-3 servicing issues, and technical system problems. - Identify workflow inefficiencies, update internal procedures, and implement new tracking or core software tools. - Partner with departments like accounting, treasury, credit, portfolio management, collections, special assets group, and origination to streamline handoffs and resolve portfolio discrepancies. - Service Conventional loans on an ongoing basis. - Ensure the team is boarding loans within required time frames. - Ensure positive and negative reporting is provided to reporting government agencies monthly and/or quarterly. - Ensure reports are provided to Bank Partners, FHLB, SBA and State accurately and within required time frames. - Oversee the process of draws for RLOC. - Ensure the Post-closing loan process is managed appropriately (including updating the tickler report). - Obtain and organize requested loan information needed for internal audits as well as external audits performed by Lendistry’s partners. - Support the preparation of packages for purchased loan by Investors/Banks. - Ensure the team is releasing collateral upon loan termination and release of UCC filings. - Manage customer retention and communication. - Customarily and regularly exercise discretion and independent judgment. - Perform other duties as assigned to support the efficient and effective operation of the department. We need to be careful not to lose details. Now Requirements:
        - Bachelor’s degree in a related field or 7 years of equivalent experience. - Financial services work experience of 5–7 years. Qualifications:
          - Experience with Northridge Loan Servicing System preferred. Skills:
            - Detail-oriented with strong organizational skills. - Proficient with Microsoft Office. - Excellent written and oral communication skills. - Ability to work effectively with other staff members in a busy environment. - Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel. - Thorough knowledge of accounting principles, financial statement analysis, operations, and regulations. - Good interpersonal skills with the ability to work effectively with individuals and groups at all organizational levels, ability to work independently and as part of a team. - Strong analytical ability with active listening skills. - Willingness to adapt to changing business needs and deadlines, including extended work hours. - Exhibit a professional, business-like appearance and demeanor. Benefits:
              - Comprehensive Medical, Dental, and Vision Insurance - Generous Paid Time Off - Birthday Day Off - 12 Paid Company Holidays - 401(k) Match - FSA and HSA - Paid Life Insurance - Paid Disability Insurance - Pet Insurance - Employee Assistance Program (EAP) - Professional Development Courses - In‑Office Provided Snacks and Drinks - Gym Facilities (LA & Tustin/CEC Offices) - In‑Office Engagement Activities Pay:

              The US base salary range for this full‑time position is $90,000–$136,

Similar jobs

VP Servicing

LendistryLos Angeles Metropolitan Area· 5 days ago
OTHR$90k–$136k/yrapply on lendistry.wd108.myworkdayjobs.com

VP Asset Servicing

Morgan StanleyBaltimore, MD· 1 mo ago
OTHR$125k–$205k/yrapply on morganstanley.eightfold.ai

VP, Default Servicing

Fay Servicing, LLCFarmers Branch, TX· 3 mo ago
Management$95k–$125k/yrapply on recruiting2.ultipro.com