VP, RWD Data Delivery

About the role

The VP, RWD Data Delivery will own the end-to-end delivery execution function, including driving on-time, high quality deliveries and the development of the next generation delivery platform. This is a leadership role for someone who brings deep technical fluency to delivery operations.

Responsibilities

• Own the delivery for RWD data products, ensuring on-time delivery against contracted SLAs and high quality deliveries that meet client expectations and needs
• Lead triage and investigation of delivery issues, making rapid, accurate decisions about root cause across data, pipeline, specification, and vendor dimensions
• Quality & Platform Partnership:
  • Serve as a primary operational partner to the delivery platform engineering team, translating delivery workflow pain points into system requirements and contributing to roadmap prioritization
  • Work hands-on with QC dashboards and delivery tooling — evaluating outputs, identifying gaps in automated checks, and proposing enhancements that streamline the delivery process
  • Identify patterns across delivery failures and drive systemic fixes — reducing recurrence rather than managing each issue in isolation
• Team Leadership & Cross-Functional Coordination:
  • Lead and develop a team of technical delivery architects, operations analysts and RWD specialists, setting clear ownership, building technical competency, and creating accountability structures that reduce escalation
  • Serve as the delivery function's primary interface with Engineering, Clinical Operations, and Client teams — routing decisions correctly and preventing handoff bottlenecks
  • Contribute to the design of delivery workflows and escalation paths, with a bias toward streamlining over documenting — fewer steps, cleaner ownership, faster resolution
• All other duties, as assigned

Requirements

• 10+ years of experience in data delivery, data operations, or a closely related function in healthcare, life sciences, or real world data
• Direct experience working with RWD datasets — claims, EMR, or NLP-derived clinical data — in a delivery, QC, or data operations capacity
• Strong technical fluency: ability to read and interpret extract scripts, run counts and validation queries, and investigate data issues independently in a cloud data warehouse environment (Redshift, Snowflake, or equivalent)
• Hands-on experience working with or implementing AI and agentic automation tooling
• Comfort working with DAG-based pipeline infrastructure (Airflow or equivalent) — not necessarily building pipelines, but understanding how they work and how to interpret failures
• Track record of leading small-to-mid-sized operational teams with clear accountability and measurable delivery outcomes
• Strong written and verbal communication, with the ability to translate technical issues into client-appropriate language when needed

Preferred

• Experience with delivering data through multiple cloud platforms (AWS, Azure, Snowflake, Databricks etc.)
• Hands-on experience working with or implementing QC automation tooling — writing or configuring checks, interpreting dashboards, and driving check coverage improvements
• Background in a pharma data vendor, CRO, or health data aggregator environment where data delivery operated at scale with multiple concurrent client engagements
• Experience contributing to the design or rollout of internal delivery platforms or tooling, particularly in a role that bridged operations and engineering