Jobs · Manufacturing · Illinois

VP, Revenue Operations

Smartly · Chicago, IL · 3 wk ago
HybridManufacturing$200k–$275k/yrFull-time

About the role

The Vice President of Revenue Operations is a critical leadership role responsible for designing and operating the commercial infrastructure that enables predictable, scalable, and profitable growth across Smartly's global business.

Opportunity

This executive will lead revenue planning, forecasting, commercial systems and governance, business intelligence, systems strategy, and AI-enabled operational transformation. This leader will serve as the architect of Smartly's commercial operating model, ensuring every part of the revenue organization—from marketing and sales to customer success and partnerships—operates with clarity, accountability, and efficiency.

What You'll Own

  • Commercial Strategy & Operating Model

  • Establish leading indicators, KPI frameworks, and executive dashboards that provide real-time visibility into revenue delivery.

  • Partner with executive leadership to identify growth opportunities, risks, and operational improvements.

  • Revenue Delivery

  • Own the JBP strategy for Top customers with tracking mechanisms for forward momentum.

  • Create a unified commercial data architecture that enables trusted reporting and decision-making.

  • Drive system scalability, automation, and process standardization across regions and functions.

  • Establish best-in-class data quality and operational excellence standards.

  • AI & Automation Transformation

  • Lead Smartly's AI-first approach to revenue operations.

  • Identify opportunities to automate workflows, improve seller productivity, accelerate decision-making, and reduce operational friction.

  • Partner with Product, Engineering, and Data teams to deploy AI-powered solutions across forecasting, planning, pipeline management, account prioritization, and customer intelligence.

  • Establish a culture of continuous operational innovation.

  • Cross-Functional Leadership

  • Act as a strategic partner to Revenue, Finance, Product, Marketing, Customer Success, and Executive Leadership teams.

  • Align planning, execution, and measurement across the customer lifecycle.

  • Build strong operating discipline while fostering collaboration and accountability.

What We're Looking For

  • Experience

  • Significant experience scaling global B2B SaaS, advertising technology, martech, media technology, or platform businesses.

  • Proven track record supporting multi-billion-dollar revenue organizations or hyper-growth technology businesses.

  • Deep expertise in forecasting, compensation design, territory planning, pipeline management, and commercial analytics.

  • Experience leading large-scale operational transformation initiatives.

  • Demonstrated success implementing AI, automation, and advanced analytics to improve business performance.

  • Experience managing and developing global teams.

Leadership Attributes

  • Strategic thinker with strong commercial acumen.

  • Highly analytical and data-driven decision maker.

  • Exceptional operator who can translate strategy into execution.

  • Strong executive presence and ability to influence senior stakeholders.

  • Comfortable navigating ambiguity and leading through change.

  • Passionate about building scalable systems, teams, and processes.

  • Customer-focused with a growth mindset.

Success in the First 12 Months

  • Establish a unified global revenue operating model.

  • Improve forecasting accuracy and executive visibility into business performance.

  • Modernize quota, territory, and incentive frameworks.

  • Create scalable operating rhythms and governance processes.

  • Deploy AI-driven productivity initiatives across the commercial organization.

  • Strengthen alignment between Sales, Customer Success, Marketing, Finance, and Product.

  • Build a world-class Revenue Operations function recognized as a strategic growth partner across Smartly.

Perks & Benefits

  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

  • Generous healthcare packages & mental health benefits

  • Monthly wellness benefit and learning reimbursement opportunities

  • 401K plus matching & equity grants for all new Smartlies

  • Volunteer time off days & company donation matching opportunities

  • Choice of computer (MAC or PC)

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