VP, Revenue Operations

About the role

This role can be based anywhere in Canada (excluding Quebec) as a fully remote position. For candidates located in the Vancouver, BC Lower Mainland, there is flexibility to work remote, hybrid, or onsite at our Surrey headquarters. This role is also open to candidates in the USA as a fully remote position.

Responsibilities

• Design and enforce the operating model for the entire go-to-market organization.
• Present regularly to the board on forecast accuracy.
• Write the Rules of Engagement for all GTM motions.
• Define territory and account ownership.
• Set lead routing and BDR handoff standards.
• Design the partner co-sell and channel conflict policy.
• Hold qualification gates and define MEDDPICC field requirements.
• Close the ramp gap for GTM roles.
• Build the Sales Enablement team and hold it accountable.
• Own the sales methodology and playbook.
• Turn Gong data into a coaching loop.
• Build the forecasting process and pipeline model.
• Evaluate and integrate the AI-native stack.
• Enforce data governance with teeth.
• Earn credibility through data, not hierarchy.
• Present to the board and hold up under questioning.
• Own the cross-functional cadence with finance, marketing, CS, product, and legal.
• Set the Rules of Engagement and hold budget and vendor authority over the RevOps and Enablement tooling stack.

Qualifications, Skills, And Competencies

• 10–15+ years in Revenue Operations, Sales Operations, or GTM Strategy at a scaling B2B SaaS company, with direct board-level exposure.
• Experience building and enforcing a Rules of Engagement framework across multiple GTM motions.
• A track record presenting pipeline health, forecast, and GTM efficiency metrics directly to a board or equivalent investor group.
• Experience holding strong field sales leaders accountable through data and rigor rather than hierarchy.
• People leadership experience — hiring, developing, and holding accountable a multi-functional team spanning RevOps analysts and sales enablement.
• Ownership of the full RevOps stack — CRM architecture, forecasting model, territory design, quota mechanics, and tooling evaluation.
• Strong analytical range: comfortable building a bottoms-up coverage model, explaining CAC payback to a CFO, and translating rep-level data into a board-ready narrative.
• Hands-on experience deploying agentic workflows or AI-assisted tooling in a live GTM environment.
• Deep HubSpot or Salesforce architecture experience, including data model and process enforcement design.
• Effective communication skills.

Benefits

Safe Software is an equal opportunity employer and welcomes all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.