VP, Professional Services
Intuition · New York, United States · 4 days ago
HybridCustomer Service$110k–$120k/yrFull-time
About the role
This role supports the drive of Intuition's sales strategy in North America. It requires a combination of creativity, innovation, business acumen, communication skills, and project and people management.
Responsibilities
- Work closely with the CEO, North America and senior leaders on the development and execution of the business unit sales strategy and business development in the US.
- Take the lead and utilize own knowledge of communication, marketing and our industry to showcase our work and generate new business as well as managing existing business.
- Create cross-selling and/or up-selling opportunities by continuously evaluating clients’ needs and goals against Intuition’s products and services.
- Manage the sales forecasting process for the Blended Solution business unit, leveraging data sources to gain insights that will identify gaps and enable continuous improvement in sales process / execution.
- Demonstrate solution-oriented and strategic thinking while contributing to organizational decision-making with key stakeholders.
- Build networks with new and within existing accounts to strengthen overall relationships and provide as-needed support to drive revenue growth.
- Promote digital content and related consultancy services.
- Scoping of potential projects and innovating new approaches to meet clients’ needs and budgets.
- Report/proposal writing and client-facing presentations.
- Consulting with management and business development on client relationship status and business issues.
- Providing technical and operational advice during the project lifecycle.
- Maintaining close contact with client representatives to ensure that client deliverables and milestones are met.
- Providing expertise and brainstorming ideas with the product development team on various projects.
- Contributing to the innovation drive within the company by identifying and adding value through continued service improvement to the benefit of Intuition and clients.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or a related discipline.
- Minimum of 5-8 years’ experience in creative consultancy, learning and development, or equivalent, ideally in a client-facing role.
- Minimum of 5 years' experience working strategically in client account management.
- Proven track record of surpassing revenue targets.
- Personal initiative and drive with the ability to work independently to achieve objectives.
- Genuine interest in learning, growing, and pushing boundaries to develop quality programs, products, and services for our clients.
- Innovative yet pragmatic thinker who applies creative solutions to client problems.
- Strong client service orientation, skilled in building long-term, trusted relationships.
- Committed team player.
Pay
The annual US base salary range for this role is $110,000-$120,000.
Schedule
N/A
Benefits
N/A