VP, Product Operations

What You’ll Do

• Partner with the Chief Product Officer, Product Leadership Team, other Business Units, and Center of Excellence stakeholders to translate business goals into specific Product strategic imperatives and executable plans.
• Set strategic direction for OKRs of Product Operations to achieve key product and organizational outcomes.
• Act as the USIS Product Management subject matter expert, handling inquiries and developing action plans to address them.
• Prepare and disseminate communications.
• Develop and drive the implementation and enforcement of standard processes and procedures across Product to ensure efficiency, consistency, and clarity across the team.
• Improve product innovation through ownership of USIS New Product Innovation program from ideation to revenue/investment tracking to meet USIS and Enterprise Innovation goals.
• Leverage considerable product knowledge to breakdown key pillars of product discipline documentation efforts, maintaining sponsorship over activities to oversee effective execution.
• Demonstrate thought leadership and influence stakeholders to mature tooling from a product-focused standpoint.
• Lead multiple strategic change initiatives through teams to transform product mindset and culture (e.g., communications, collaboration, informed and engaged workforce).
• Builds Product Operations team and serves as the sponsor for Product Management Rotational Development Program to support development of future Product Management talent.
• Drive and manage the performance of product operations team members, providing coaching, development, and mentoring to ensure their successful leadership/influence of the Product Management team.

What Experience You Need

• Bachelor’s degree (Graduate degree preferred) and 10+ years of progressive experience in Product Management, Product Operations, or Management Consulting, with at least 5+ years in a senior leadership capacity.
• Proven track record of building and leading high-performing, cross-functional teams within a complex, matrixed organization to drive innovation and product excellence.
• Exceptional ability to influence C-suite and senior stakeholders; experienced in aligning diverse perspectives to drive strategic imperatives without direct authority.
• Deep expertise in designing and implementing organizational frameworks (e.g., OKRs, operating rhythms, and product development lifecycles) to ensure efficiency, consistency, and scalability.
• Strong proficiency in financial management, including P&L oversight, investment budget development, and tracking revenue/portfolio KPIs.
• Experience managing a product portfolio.
• Experience working in a large complex matrixed organization.