VP Primary Care Ops MSD

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time, Day shift

About the role

The Vice President works in partnership with physician and health system leaders to deliver growth and high-quality, high-valued primary care with responsibility for the strategic direction of AdventHealth Primary Care providers of designated service lines. The primary responsibility is to ensure that excellent daily operations of each practice are present. Operational responsibilities include leading and directing the operational aspects of all physician practices within their scope of responsibility. Uses leadership and personal influence to align and motivate staff and physicians’ energy towards goal achievement. Work collaboratively across the organization to champion creative and progressive goals. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Responsibilities

• Leads a team of at least 100 providers
• Ensure that approved strategic plans are in place
• Monitor compliance with all applicable local, state, and federal regulations
• Monitor facility policies and procedures and makes recommendations for development and revisions
• Establish and implement major goals and objectives for each practice and market
• Oversee practice budgets, billing, accounts payable and fixed asset management
• Manage satisfaction programs for patients and employees
• Use sound judgment to make decisions in the best interest of the organization
• Provide input and support to specialty committees and leadership to ensure effective governance and positive, engaged physician relationships
• Act as a liaison to Service Lines and external affiliates to maintain sound business relations with hospital business partners and influencers
• Develop leaders and team members to meet goals of primary care, including clinical and consumer excellence, and financial viability
• Act as representative executive leader with local markets
• Responsible for all practice operations within designated service lines
• Oversight and implementation of electronic medical records within practices
• Lead implementation of AdventHealth primary care strategies in the local area
• Implement contractual and process strategies to “link” specialist physicians with hospital service lines or institutes
• Develop and monitor processes to ensure all practice startups are managed well
• Oversee market practice acquisitions
• Manage practices to budget

HR Objectives

• Ensure team members are effectively positioned for success
• Ensure team members understand what success looks like
• Ensure team members are held accountable for their performance on the behavioral and operations standards. Accountability is provided through focused and timely feedback. Feedback will include both recognition of success and correction for under performance
• There is an effective process for the development of organizational leaders

Expectations

Strategy

• Responsible for ensuring the development and implementation of a clear physician practice strategy that engages AdventHealth partners and physicians to achieve the results desired
• Ability to translate clinical/business model thinking into a deliverable executable plan

Physician Relationships

• Responsible to engage physicians as leaders and partners in the development, implementation and assessment of comprehensive practice performance
• Principally responsible for the physician/APP relationship. This includes ongoing physician feedback on performance, strategy, contracting, mediating difficult issues and demonstrating integrity through responsive follow-up and engagement
• Principally responsible for execution and maintenance of employment agreements in a proactive manner
• Ability to collaborate and engage physicians on a patient centered care model in a deliberate way

Results

• Responsible for delivering a track record of high performance in the majority of all elements of performance, including:
  • Timeliness of physician contracts
  • Ability to seek engagement, support of physician contracts without requiring the presence of the CEO/CFO
  • Ability to meet and exceed budget targets for the practice at a minimum and manage to the top quartile performance for that practice
  • Ability to engage employees that results in high performance employee engagement
  • Ability to achieve meaningful use requirements, patient experience greater than 75th percentile
  • Ability to ensure practices are compliant with coding, monitoring, risk plan
  • Ability to achieve PQRS requirements for all practices
• Holds team and self-accountable for results

Develop Leaders

• Responsible for the hiring, selection and performance of their down line leadership team
• Ability to lead and develop leaders and team members capable of demonstrating a common mission and vision
• Responsible for holding team accountable for their performance on the behavioral and operations standards

Communication

• Ability to communicate effectively and timely to physicians, down line leaders the vision, mission, values and objectives of the organization and how this relates to each member of the team

Requirements

• Thorough knowledge of physician practice operations, strategic planning, billing and coding [Required]
• Ability to handle a large number of tasks and projects at one time [Required]
• Ability to communicate well orally and in writing [Required]
• Must possess an understanding of the operation of hospital departments and service lines [Required]
• Ability to organize workflow and communicate effectively to superiors and to motivate subordinate personnel [Required]
• Bachelor’s degree in related field [Required]
• Master’s degree in Business Administration [Preferred]
• Minimum ten (10) years’ experience in leading large practice groups [Required]

Additional Licenses and Certifications

• MGMA certification that demonstrates all six bodies of knowledge recognized by the MGMA (also known as CMPE) [Required]
• Certified Medical Compliance Officer (CMCO or CPCO), comparable certifications [Required]

Physical Requirements

Please click the link below to view work requirements:

https://tinyurl.com/23km2677

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/