VP of Warehouse Operations

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products), and Burton James (luxury upholstered furniture).

About the role

We are seeking an experienced Vice President of Warehouse Operations to lead and continuously improve our distribution and warehouse operations across our family of luxury home brands. This executive leadership role is responsible for developing operational strategy, driving world-class execution, and building high-performing teams that deliver exceptional service to our customers. The VP of Warehouse Operations will oversee all warehouse functions, including receiving, inventory management, fulfillment, logistics coordination, safety, labor planning, and continuous improvement. This leader will partner closely with Sales, Customer Service, Production, IT, Finance, and Executive Leadership to ensure operational excellence while supporting the company's continued growth. This individual embraces our in-person work culture and embodies our values of Ownership, Collaboration, and Respect.

Responsibilities

• Develop and execute the strategic vision for warehouse operations across multiple facilities and brands.
• Lead all warehouse functions including receiving, inventory control, order fulfillment, shipping, returns, and logistics coordination.
• Build, coach, and develop warehouse leadership teams while fostering a culture of accountability, safety, continuous improvement, and employee engagement.
• Establish and monitor key operational metrics including productivity, inventory accuracy, order accuracy, shipping performance, labor utilization, and customer service levels.
• Drive Lean, Six Sigma, or other continuous improvement initiatives that improve efficiency, reduce costs, and enhance operational performance.
• Partner with IT and Operations teams to optimize warehouse management systems (WMS), automation, reporting, and technology solutions.
• Develop labor planning strategies that align staffing levels with seasonal demand and business growth.
• Ensure compliance with OSHA regulations, company safety standards, and all applicable regulatory requirements.
• Collaborate cross-functionally with Sales, Customer Service, Purchasing, Finance, Product Development, and Executive Leadership to support business initiatives and deliver an exceptional customer experience.
• Develop and manage departmental budgets, capital expenditures, and operational investments while maintaining financial discipline.
• Lead large-scale operational projects including facility improvements, process redesign, capacity planning, and warehouse expansion initiatives.

Leadership Expectations

• Lead with integrity, accountability, and a servant leadership mindset.
• Build, coach, and develop high-performing leaders and teams.
• Foster a culture centered on safety, operational excellence, and continuous improvement.
• Make thoughtful, data-driven decisions that balance customer experience, employee engagement, and financial performance.
• Communicate effectively across all levels of the organization and influence positive change.
• Partner collaboratively across departments to support company-wide goals and initiatives.

Requirements

• Bachelor's degree in Supply Chain, Business Administration, Operations Management, Engineering, or a related field preferred.
• 10+ years of progressive leadership experience in warehouse, distribution, logistics, or supply chain operations, including experience leading leaders.
• Proven success managing high-volume warehouse or distribution center operations.
• Experience developing and implementing operational strategies that improve efficiency, productivity, and service levels.
• Strong knowledge of inventory management, warehouse management systems (WMS), and ERP platforms.
• Demonstrated experience managing budgets, labor planning, and operational performance metrics.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, leadership, and relationship-building abilities.
• Experience within furniture, home furnishings, manufacturing, consumer products, retail, or distribution environments is preferred.

Physical Requirements

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• Ability to work on a computer and mobile phone for multiple hours; with frequent interruptions.
• Required to use stairwells to attend meetings and engage with employees on multiple floors throughout the building.

Benefits

• Eligible for up to a 6% employer 401(k) contribution following six months of employment.
• Paid time off away from work, including scheduled company holidays.
• Competitive benefits and incentivizing programs.
• Team-building company-sponsored events.
• Employee discount and bi-annual sample sale.

Pay

Starting annual salary: $170,000-220,000. Exact compensation may vary based on skills, experience, and location.