VP of Strategy and Operations (Remote) - $200,000/year USD
Crossover · United States · 2 mo ago
RemoteRemoteBusiness Development$100/hrFull-time
About the role
This role is for someone who designs and operates systems that consistently bring the right people into the business, on time, at the right quality bar, and into roles where they succeed and stay. It is an AI-first environment where you will be hands-on with AI every day.
Responsibilities
- Designing and improving end-to-end systems that turn ambiguous needs into repeatable, high-quality outcomes
- Working directly with senior stakeholders to clarify real constraints, surface trade-offs, and align on what “good” looks like
- Using AI daily to generate, test, analyze, and refine system components, then applying human judgment and quality control
- Owning your work from first idea through results, measurement, and iteration — no handoffs, no partial ownership
- Identifying patterns, diagnosing root causes, and improving the system based on outcomes and real-world feedback
Requirements
- 5+ years of experience in business operations, people or talent operations, program management, or a similarly system-heavy role
- Direct experience hiring for your own team or function, with accountability for hiring outcomes (e.g., time-to-fill, quality, retention)
- Hands-on experience designing and implementing operational systems end-to-end, not just maintaining them
- Experience creating org and operating artifacts such as role specs, org charts, ladders, RACIs, workflows, or decision frameworks
- Strong written operator: has produced SOPs, process docs, or post-mortems used by others
- Working knowledge of U.S. hiring practices and regulations, including compliance considerations
- Comfort working directly with senior leaders without formal authority
- Practical, daily use of AI in operational work, with attention to quality and trade-offs
- Availability for at least 6 hours overlapping U.S. business hours on weekdays
Nice-to-have Requirements
- Experience taking a system through multiple iterations based on performance and retention data
- Familiarity with low-code tools, automation platforms, or agentic workflows
- Experience building dashboards or visualizations for executive audiences
- Background in high-growth, high-accountability, or private-equity-backed environments