Head of Strategy and Operations (Remote) - $200,000/year USD

Key Responsibilities

• Design, own, and continuously improve the systems that deliver high-quality hires on time and into roles where they succeed and stay.

Basic Requirements

• 5+ years of experience in business operations, people or talent operations, program management, or a similarly system-heavy role.
• Direct experience hiring for your own team or function, with accountability for hiring outcomes (e.g., time-to-fill, quality, retention).
• Hands-on experience designing and implementing operational systems end-to-end, not just maintaining them.
• Experience creating org and operating artifacts such as role specs, org charts, ladders, RACIs, workflows, or decision frameworks.
• Strong written operator: has produced SOPs, process docs, or post-mortems used by others.
• Working knowledge of U.S. hiring practices and regulations, including compliance considerations.
• Comfort working directly with senior leaders without formal authority.
• Practical, daily use of AI in operational work, with attention to quality and trade-offs.
• Availability for at least 6 hours overlapping U.S. business hours on weekdays.

Nice-to-have Requirements

• Experience taking a system through multiple iterations based on performance and retention data.
• Familiarity with low-code tools, automation platforms, or agentic workflows.
• Experience building dashboards or visualizations for executive audiences.
• Background in high-growth, high-accountability, or private-equity-backed environments.

What You Won’t Be Doing

• Diagnosing problems and handing execution to someone else.
• Optimizing one part of a system while ignoring downstream effects.
• Waiting for authority, formal structure, or escalation to make progress.
• Reviewing resumes or running first-round screening interviews.
• Avoiding messy problems, difficult stakeholders, or accountability.