VP of Property Claims

About the opportunity

We are seeking an experienced Vice President of Property Claims to join our Claims Senior Leadership Team and lead the strategic direction and operational performance of a national property claims organization.

Key Responsibilities

• Lead the strategic vision and operational performance of a national property claims organization.
• Partner with executive leadership to align claims operations with corporate objectives, underwriting strategy, and customer expectations.
• Oversee all aspects of property claims handling, ensuring timely, accurate, and fair claim resolution.
• Establish performance metrics and drive continuous improvement, operational efficiency, and regulatory compliance.
• Lead large-scale transformation initiatives involving process modernization, automation, digital tools, AI, and advanced analytics.
• Develop strategies to address emerging industry challenges, including fraud, social inflation, and evolving regulatory requirements.
• Collaborate across underwriting, technology, legal, and operations to implement scalable solutions that improve outcomes and reduce cycle times.
• Champion a customer-first culture focused on transparency, responsiveness, and service excellence.
• Build, mentor, and develop high-performing leadership teams while fostering accountability, engagement, and succession planning.

Qualifications

• Extensive leadership experience within property claims and/or material damage claims operations.
• Proven track record leading large-scale claims organizations and driving operational transformation.
• Deep understanding of claims management, regulatory compliance, risk management, and operational best practices.
• Experience implementing technology, automation, AI, or process improvement initiatives within a claims environment.
• Strong executive presence with the ability to influence stakeholders across the organization.
• Demonstrated success building and developing high-performing teams and future leaders.
• Strategic mindset with exceptional business acumen, analytical capabilities, and decision-making skills.

Pay

USD240000 - USD265000 per year