VP of Product, Healthcare

About the role

Maven is seeking a Senior Director/VP of Product Management to lead the strategy and execution of our Payments and Care Delivery platforms. The ideal candidate will design and launch world-class digital healthcare benefits and workflows that provide insurance products, empower providers, streamline clinical operations, and deliver better outcomes for our members.

Responsibilities

• Drive the Healthcare Product roadmap: Strategy and execution of the Healthcare roadmap across care delivery, health data, and payments platforms, including products like Maven Managed Benefit, Maven Wallet, health data ingestion and integrations, AI-enabled workflows for CX and providers, and Maven’s EMR.
• Own the long-term EMR strategy: Define and execute Maven's multi-year EMR roadmap, evolving from today's clinical workflow tooling toward a purpose-built, AI-native system of record that gives Maven's care teams the most complete, real-time view of member health available. This includes integrating external health data sources (HIE, ADT, clinic EMRs), advancing interoperability, and evaluating EMR vendors alongside building on our home-grown system.
• Own the long-term Payments platform strategy: Define and execute the multi-year strategy for Maven's payments platform, including in-house adjudication, payer and employer reconciliation, and steering high-quality in-network providers. The long-term vision is a payments platform that reduces cost-per-outcome for employers while remaining interoperable with the revenue cycle processes at our health plan, in-person provider, and pharmacy partners.
• Own the Data Platform strategy: Define and execute the strategy for Maven's data platform, the core pipeline supporting Product, Engineering, and Analytics teams, as well as enterprise data needs across the business. This includes maintaining and improving data quality and reliability, evolving our underlying analytics infrastructure (BigQuery, Looker), and ensuring the data foundation scales to support Maven's clinical, commercial, and operational priorities. You will partner closely with enterprise and business teams to ensure data is a strategic asset, not just a technical one.
• Support the delivery of measurable outcomes: Partner with Program leads on our key Programs (Family Building, Maternity, Parenting & Pediatrics, and Menopause) on the delivery of initiatives that improve outcomes for Maven members, such as reducing NICU length of stay, improving pregnancy and fertility risk detection, and increasing provider capacity. Your teams will be responsible for the systems and workflows that enable our Care team and Clinicians to provide quality and efficient care in service of our Programs.
• Lead and develop a team of Product Managers at the intersection of Tech and Healthcare: Play a key role in helping develop a team that thinks in first principles and drives innovation while deeply understanding the requirements and rigor of operating in healthcare.
• Deliver products for an AI-native organization: AI is already central to helping Maven’s care teams provide efficient and high quality care. You will lead the ongoing process of designing products designed for an AI-native workforce, encouraging safe and natively designed AI-experiences across your product domains.

Requirements

• 10+ years of product management experience, with at least 5 years leading teams or portfolios in digital healthcare or adjacent regulated industries. Experience building healthcare benefits products and provider- and clinical-facing workflow products in complex digital healthcare environments.
• Experience in building and rolling out AI-native products that serve large and scaling customer facing teams.
• Exceptional analytical and qualitative skills to understand and define provider and member needs and segments.
• Proven ability to manage roadmaps, track cross-functional dependencies, and prioritize effectively.
• Outstanding cross-functional collaboration and facilitation skills, with experience leading discussions with growth, sales, marketing, operations and clinical teams, as well as external stakeholders such as insurance companies, financial and healthcare institutions.
• Comfort working in a fast-paced, mission-driven environment with high visibility and accountability.

Qualifications

• Master's degree in Computer Science, Engineering, Healthcare Administration, or related field.
• Experience in healthcare technology, preferably in the digital health space.
• Strong understanding of healthcare regulations and compliance.
• Experience with healthcare data and analytics.
• Ability to work independently and in a team environment.

Skills

• Strong leadership and project management skills.
• Experience with healthcare data and analytics.
• Understanding of healthcare regulations and compliance.
• Experience with healthcare technology, preferably in the digital health space.
• Excellent communication and interpersonal skills.

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in-office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

Pay

The base salary range for this role is $290,000 - $340,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

Schedule

Maven operates a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco, CA; secondary locations include Seattle, WA and New York, NY.