VP of Product

Position Overview

This is a rare opportunity to define the future of one of the most consequential and underdisrupted spaces in commerce. As VP of Product, you will report directly to the Chief Product Officer and lead a mature, high performing product organization of roughly 25 product managers across the US and Asia, with full ownership of the roadmap across post purchase, platform, and omnichannel.

Position Responsibilities

• Own the product roadmap and outcomes across post purchase, platform, and omnichannel, from strategy through execution.
• Define and drive the AI product vision, moving the product suite from reactive tools to intelligent, proactive experiences rather than bolt on automation.
• Lead and develop a team of five product leaders and an organization of roughly 25 product managers distributed across the US and Asia.
• Partner with the CPO on long range product strategy, market positioning, and investment decisions.
• Build trust and shared context across a globally distributed team, including regular in person time with teams in Asia.
• Collaborate with Design, Research, and Product Marketing to ensure every product decision is rooted in real customer understanding and lands in market with impact.
• Serve as the translator between product and engineering, converting technical capability into customer value quickly.
• Champion a product culture that is equal parts discovery and delivery, grounded in customer empathy, rigorous thinking, and a high bar for craft.

Position Qualifications

• A proven track record of building and scaling SaaS products that win in competitive markets, with measurable impact on adoption, retention, and revenue.
• A minimum of 7 years leading product teams, including at least 3 years managing managers and developing product leaders.
• Deep expertise in post purchase eCommerce (tracking, returns, shipping, or closely adjacent logistics or customer experience software), or strong adjacent eCommerce SaaS experience paired with Mandarin proficiency.
• Demonstrated AI fluency: you have shipped AI product or led a meaningful AI transformation within the past one to two years, and you use AI daily in your own work.
• Genuine people leadership depth, with a high ownership mentality and a passion for bringing out the best in an existing high performing team.

Call to Action

If you’re ready to shape the future of post purchase commerce and take your career to the next level, we’d love to hear from you. Apply now and a member of Talentfoot’s recruitment team will be in touch should your track record of success, experience, skills, and qualifications match our client’s requirements.