VP of Business Operations

About the role

Title: VP of Business Operations
Function: Operations
Reporting: CEO

Why This Role

• Direct, daily partnership with a founder CEO scaling a category leader post-growth-round
• A genuine step-up: VP scope and visibility for someone ready to grow into it fast
• Licence to build — the data and process foundation you create becomes how the company runs
• Front-row seat to strategy, M&A, board dynamics, and AI-native company building

What You'll Do

• Extend the CEO's reach
• Join CEO meetings across leadership, product, GTM, and board-adjacent workstreams; capture decisions and action items; own follow-up to completion across all roles and time zones
• Run the operating cadence: weekly leadership rhythms, cross-functional syncs, offsite follow-through, and escalation when commitments slip
• Prepare briefs, pre-reads, and decision documents so the CEO's time is spent deciding, not chasing
• Build the data-driven operating system
• Design and drive company-wide data instrumentation: a CEO dashboard, company velocity metrics, and function-level KPIs that leaders actually use
• Personally prototype and ship internal tooling using AI-native workflows (Claude, agents, automation) — you build first, delegate second
• Unify process and drive accountability
• Standardize how initiatives are proposed, approved, tracked, and reviewed across a multi-geography organization
• Own stage-gate and program governance for cross-functional initiatives, from regional deployments to transformation programs
• Surface misalignment and blockers early, and resolve them — diplomatically where possible, directly where necessary
• Accelerate AI-native transformation
• Champion and operationalize the company's AI proficiency standard across senior leadership
• Identify workflows across the company that should be re-built AI-first, and drive the change

What You Bring

• 6–10 years of experience with clear evidence of a steep trajectory: startup operating experience (BizOps, Chief of Staff, strategy & ops, founder, or top-tier consulting followed by an operating role)
• AI-native with proof points — you don't just talk about AI; you can show tools you've built, workflows you've automated, and measurable outcomes. Fluency with modern AI tooling (LLMs, agents, code generation) is a hard requirement
• Deep conviction in data-driven decision-making, with hands-on skills to match: SQL and/or modern BI, comfort with data modeling, and the ability to build dashboards yourself rather than filing tickets
• Exceptional follow-through: you are the person who never drops a thread, and people trust that what you track gets done
• High EQ and low ego — you'll be carrying the CEO's mandate across senior leaders, which requires influence, tact, and the confidence to hold people accountable without formal authority
• Comfort with ambiguity, speed, and a global operating rhythm (early/late calls across US, Israel, and APAC time zones)
• Bay Area-based, with willingness to travel to company hubs and offsites. Nice-to-have: Experience in enterprise SaaS, fintech, regtech, or other regulated-industry software Exposure to PE- or growth-backed environments and board-level operating cadences Program management of M&A integration, transformation, or company-wide change initiatives

Our Values

• Curiosity: We're curious and future-focused.
• One Team: We're one team, in many colors.
• Customer-Driven: We're obsessed with the customer.
• Integrity: We don't compromise on integrity.
• Excellence: We exemplify excellence.

LeapXpert Values

• Diversity and inclusion as critical components of our culture and success
• We believe a diverse team with varied backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect
• We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability