VP, Insurer Relations and Strategic Accounts

Description

Company Overview: At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission. Opus IVS technology & products has been a leader in the industry since the late 90’s. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology.

Duties & Responsibilities

• Leverages and maintains productive, professional relationships with key personnel of assigned Opus IVS Key Account customers (Insurance carriers, Key Opus collision customers, industry partners, etc.).
• Originate, develop, and secure enterprise partnerships with major insurers, MSOs and other industry stakeholders that materially accelerate adoption of Opus IVS solutions across the collision ecosystem.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis and leads solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
• Responsible for coordinating all contract renewal activity for assigned accounts and supporting new contract negotiations to improve the value to the company.
• Establish a customer-focused account management organization with internal alignment between different sales teams, including field sales, inside sales, lead generation, business development and (key) account management in the US.
• Executive-level relationships with strategic industry partners across estimating, claims, repair workflow, parts, data, OEM and technology ecosystems, positioning Opus IVS as a preferred strategic partner and influencing industry adoption.
• Develop employees by coaching and training individuals and teams in Account Management and People Management.

Requirements

• Customer Focus: Ability to understand and respond to the needs of customers with professionalism and care.
• Innovation: Ability to generate and apply creative ideas that improve work processes or add value.
• Collaboration & Teamwork: Ability to build cooperative relationships and contribute to group success.
• Results Driven: Ability to maintain a strong focus on achieving goals and delivering impactful results.
• Leadership: Ability to lead, support, and motivate others, even without formal authority.
• Communication: Ability to convey information clearly and effectively, both verbally and in writing.
• Persuasion: Ability to influence others positively through clear and compelling communication.
• Building Relationships: Ability to establish trust and rapport with colleagues, clients, and stakeholders.
• Interpersonal Skills: Ability to interact effectively with a variety of personalities and professional roles.