VP, Institutional Leader (Wealth Advisors Group)

Job Overview

The VP, Institutional Leader (Wealth Advisors Group) will lead the Institutional segment / Centralized Investor Services (CIS), with responsibility for strengthening institutional partnerships, driving business growth, retaining assets, and ensuring the successful delivery of new programs across the segment.

Responsibilities

• Lead and manage the day-to-day activities of the CIS leadership team, including sales managers, relationship managers, and advisors, while creating clear accountability for execution, growth and client outcomes.
• Build, maintain and deepen strategic relationships with Institutional Program Managers and their staff, serving as a senior point of partnership, escalation and business alignment.
• Partner with Institutional sales, acquisition and enterprise growth teams to develop strategies that increase AUM, expand revenue opportunities, strengthen pipeline conversion and support new program acquisition.
• Ensure the pull-through and delivery of new institutional programs, translating implementation activity into adoption, advisor engagement, consistent routines and measurable business results.
• Retain and grow assets within existing programs by identifying risks, strengthening engagement routines, supporting relationship managers, and helping program leaders solve business challenges.
• Diagnose segment performance and gaps using data related to AUM, revenue, retention, pipeline activity, relationship health, service levels and end-investor experience; develop action plans to improve outcomes.
• Develop and implement consistent sales management, relationship management and program review routines across the CIS organization.
• Work with key partners to identify, develop and execute initiatives that improve advisor productivity, enhance the end-investor experience, accelerate new client acquisition and deepen institutional relationships.
• Act as a senior escalation point for Institutional Program Managers, CIS leaders, advisors and cross-functional partners, helping teams move issues to resolution with urgency and judgment.
• Manage and execute the end-to-end talent management process for the CIS leadership team, including hiring, onboarding, performance reviews, coaching, development and succession planning.
• Supervise sales, investment and relationship-deepening activities to ensure coordination with policies, procedures and regulatory expectations.
• Handle items related to compensation, personnel matters and other leadership responsibilities for multiple direct reports.

Requirements

• Series 7, 66, 9/10 licensed
• 10+ years of experience in the financial services industry with at least 5 years in sales leadership, relationship management or institutional program leadership capacity.
• 5+ years of experience utilizing CRM tools, sales pipeline management, SLA management, program segmentation and opportunity prioritization.
• 5+ years of experience in the institutional wealth management space, with specialization in opportunity channels, acquisition strategy, AUM growth, revenue drivers and asset retention levers.

Core Competencies

• Exercises good judgment and experience to make timely and effective decisions.
• A passion for sales management, relationship management, growth strategy and client service.
• Excellent communication skills and a track record of success in sales leadership, relationship leadership and overall leadership.
• Comfortable with change management and able to translate new programs into repeatable operating routines and measurable business results.

Preferences

• Series 24 license
• Additional designations are preferred: CFP, CRPC, CFA, CIMA and/or AAMS.
• Demonstrated ability to lead through multiple managers/direct reports and motivate high-performing teams across sales and relationship management disciplines.
• Proven ability to build trusted relationships with senior institutional stakeholders, program leaders and cross-functional business partners.
• Comprehensive industry and investment knowledge with sound judgment on risk, supervision and regulatory expectations.
• Proven track record of coaching and improving performance in others.
• Can attract, recruit and retain effective sales, relationship management and operational talent.