VP Governance Risk & Compliance

SWIVEL · San Antonio, TX · 1 mo ago

On-siteFinanceFull-time

About the Role

SWIVEL is seeking a talented individual to report to the COO and serve as the VP, Payments Risk & Compliance. This role leads a team of professionals accountable for multiple functions associated with governance, risk, and compliance for the payment processing product and services that SWIVEL offers. The role provides mentoring and oversight to department leaders to facilitate policies and procedures that support payments processing in accordance with contractual obligations, regulatory requirements, and laws.

Why You'll Love This Role

In this role, you will work with some of the top business professionals in the financial services industry in a growth-mode environment. As part of your role, you will work closely with stakeholders at all levels and interact with the industry’s top partners. You will be an important Executive leading a team and contributing to the growth of SWIVEL®. Our leaders recognize that empowerment, autonomy, work-life balance, professional development, continuous improvement, and a commitment to shared values are key enablers of our success. We work hard, take care of each other, and deliver amazing outcomes daily.

Responsibilities

Creates and maintains the Payment Enterprise Compliance program and policy development for the Governance, Risk & Compliance team.
Serve as primary contact and manage all regulatory, internal, sponsor bank, and other third-party audits and independent reviews.
Develops and implements internal controls, policies, procedures, and training to assure compliance with applicable laws, corporate standards, and state-specific regulations and AML/BSA.
Works cross-departmentally with all departments to ensure well-rounded, cross-functional company compliance for new and existing payment initiatives.
Conduct reviews of contracts, websites, and marketing materials for compliance-related content and disclosures.
Works with Fraud and Product teams to complete multi-faceted and well-rounded KYC/OFAC policies and information sharing procedures.
Stays abreast of changes to state and federal regulations, Visa/MC, and NACHA rules changes, licensure requirements, and third-party requirements (e.g., payment processors, banks, and credit card companies).
Respond to compliance inquiries from internal and external partners.
Develops, leads acquisition of, and maintains all state licensing regulatory obligations including yearly audits and updates.
Creates defined roles for compliance teams and assists in the transition of fraud/risk and compliance to separate, stand-alone departments.
Carries out risk assessments and compliance reviews to ensure policies and procedures are being followed.
Works directly with Human Resources for Payments Compliance training and development of teams.
Ensures that compliance issue remediation efforts and change management are sufficient and timely; Review action plans and remediation documentation to support event closure; Participate in root cause analysis and identify customer experience improvement activities.
Ensure compliance with FINCEN, including maintaining registration and compliance with obligations as a money services business. Maintain applicable SAR, SIR, and OFAC reporting procedures.
Ensures appropriate level of oversight from the Compliance Risk Committee (CRC), Payments Risk and Compliance Committee, Audit Committee, and ensure the risk committee has an early view into emerging risks and the required information to make sound decisions.

Qualifications

Ten (10) years of compliance experience in a risk management, compliance, or internal control-related function in financial services or financial technology spaces.
Three (3) years of multi-state compliance experience in the financial industries.
Experience working with merchants or providers.
Demonstrated ability in constructing, developing, delivering, and managing compliance programs and product controls in a fast-paced industry.
Demonstrated understanding of regulated vs unregulated business models, AML checks and protections, and related regulatory requirements.
Demonstrated ability to uncover root causes and key risk trends from a wide variety of data sources and create detailed action plans to improve Fraud and AML risk.
Strong team player confident in managing others and comfortable reporting to executive-level supervisors.
Experience with money transmission and alternative payments types including channels.
CAMS, CFE, or equivalent certification is preferred.

Benefits

Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program (based upon employee eligibility)