VP, Engagement Strategy Director
About the Role
Clutch Creative is seeking a hands-on, forward-thinking (VP) Director of Engagement Strategy for a temp-to-hire opportunity with one of our clients. This role is based in the New York or Philadelphia regions and requires hybrid or on-site collaboration with clients. The ideal candidate is a powerful strategic thinker with extensive healthcare and pharmaceutical engagement strategy experience, particularly in patient and DTC work, and a deep mastery of digital strategy.
Responsibilities
- Engagement Strategy & Journey Mapping: Translate audience insights, behavioral barriers, and clinical data into foundational experience principles, robust engagement journeys, and actionable activation opportunities.
- Digital Ecosystem Leadership: Drive deep digital strategy across websites, digital tools, patient/HCP portals, UX frameworks, and comprehensive digital ecosystems.
- Channel & Touchpoint Architecture: Architect comprehensive channel and touchpoint strategies that unify paid, owned, earned, social, and partner experiences into a cohesive ecosystem.
- Beyond-Campaign Innovation: Think past traditional advertising campaigns to design utilities, digital products, and sustainable experiences that actively help people take action and manage their health.
- Partnerships & Ecosystems: Evaluate and integrate the role of advocacy organizations, third-party platforms, and strategic partnerships into the broader engagement plan.
- Creative & Experience Briefing: Develop crystal-clear strategic frameworks, inspiring creative briefs, and polished executive presentations that creative and design teams can immediately build from.
- Client Stewardship & Ownership: Act as an independent, trusted strategic lead in front of senior clients, guiding discussions and owning key strategic workstreams with confidence.
Qualifications & Core Competencies
- Extensive, specialized experience in healthcare and pharmaceutical engagement strategy, with a strong emphasis on patient and DTC work.
- Deep mastery of digital strategy, web ecosystems, digital tools, and user experience (UX) principles.
- Comprehensive knowledge of healthcare nuances, including patient privacy, scientific credibility, accessibility (WCAG), and the practical realities of driving health behaviors.
- Proven ability to operate independently, ramp up quickly with minimal oversight, and lead multidisciplinary teams through complex strategic challenges.
- Exceptional executive presence, presentation skills, and written communication abilities.
- Must reside in or near the New York or Philadelphia metropolitan areas for this temp-to-hire arrangement.
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