VP / Director of Technology

About the role

CRM Solutions is the combination of Hunley, a boutique Salesforce implementation partner, and TrebleHook, a Salesforce OEM / ISV platform. The combined entity serves the construction and manufacturing industries with custom and value-added solutions and services. We operate fully remotely, and are repositioning around outcomes-based, AI-accelerated delivery and solutions.

Function

Architecture & Delivery

Must have

• Demonstrated ownership of data architecture on real, messy enterprise programs
• Working command of Salesforce Data 360 (Data Cloud), plus Snowflake and/or Databricks
• A clear grasp of warehouse vs. lake vs. lakehouse, and of zero-copy / data federation tradeoffs
• Sound judgment on data modeling, governance, and when RAG vs. fine-tuning vs. structured retrieval applies
• Years of experience integrating enterprise systems across multiple platforms
• Practical depth in at least two of: MuleSoft, Boomi, Azure/Microsoft Fabric, Workato
• Strong direct-API integration skills (REST/SOAP, auth, error handling, throughput)
• Experience with custom SQL databases and modern ELT patterns
• Grounding AI/agent solutions in governed enterprise data
• Familiarity with CDC patterns and event-driven data flows
• Exposure to data quality and MDM in mid-market settings
• Background building productized / reusable connectors
• Experience with Salesforce integration patterns (Platform Events, CDC, MuleSoft Composer)
• Comfort estimating and scoping custom integration work
• Genuine understanding of Salesforce Agentforce capabilities and limits
• Working knowledge of leading foundation models (e.g., Claude, GPT) and how to choose between them
• A clear view of agent design, tool/function calling, MCP, and retrieval grounding
• Ability to translate AI capability into sound, deliverable architecture
• Experience deploying AI in regulated or data-sensitive environments
• Familiarity with the Anthropic / Claude platform and MCP connectors
• Prompt and context engineering for production workflows
• Awareness of AI evaluation, guardrails, and cost/latency tradeoffs
• Direct experience architecting on or around the Salesforce platform
• Familiarity with core Salesforce data model, sharing model, and governor limits
• Familiarity with Salesforce's AI and data products (Agentforce, Data Cloud)

Strongly preferred

• Experience with TrebleHook or similar Salesforce ISV/OEM products
• Experience supporting Salesforce-centric pre-sales and scoping

Qualifications

• Experience. 10+ years in enterprise solution architecture, data engineering/architecture, or integration architecture, including senior client-facing and team-leadership exposure.
• Direct experience architecting on or around the Salesforce platform is strongly preferred given our practice and TrebleHook.
• Exceptional ability to explain technical tradeoffs to both executive and hands-on technical audiences.
• Proven success operating in a fully distributed team and contributing to an engaged, energizing remote culture.
• Relevant certifications are valued but secondary to demonstrated architectural judgment.

What success looks like in the first year

• Reference architectures and tooling standards exist for our most common data, AI, and integration patterns — and the team uses them.
• “Right tool for the job” recommendations are consistent, defensible, and trusted by clients.
• The integration practice lead and junior architects are measurably more capable under your mentorship.
• AI-accelerated delivery is real and repeatable, not bespoke heroics on every engagement.

How to apply

Send a brief note on a complex architecture decision you owned — what you recommended, what you traded off, and what you’d decide differently today — along with your background. We care more about how you reason than about a polished résumé.

What we offer

• Competitive compensation
• A solid benefits package

Note

This role is for direct applicants only. No recruiters or agencies, please.