VP, Construction Management - Disbursing
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. We extend this commitment to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer professional growth opportunities, interesting colleagues, and the satisfaction of supporting our communities.
About the role
The VP, Construction Management - Disbursing will be responsible for the direct oversight and progression of Construction Management (CM) associates within the Consumer and Business Banking CM Team and Commercial CM Team (collectively CM Team). This includes training, monitoring, and auditing of work, as well as the day-to-day progression, development, and execution of customer files. The primary focus will be on budget reviews, Cost Breakdown Summaries, loan draws, and correction of errors. This position will also oversee compliance and collaboration projects between cross-functional departments.
Responsibilities
- Manage, train, and mentor the CM team, including coaching, performance management, and overseeing day-to-day processing needs.
- Ensure CM associates effectively resolve customer issues related to their files.
- Develop foundational skills for CM associates to process internal consumer residential and business banking construction draws bank-wide.
- Monitor and audit work product completed by direct reports.
- Drive efficiencies in the construction disbursing process through strategic and creative solutions.
- Partner with relationship teams and leaders to improve processes.
- Assist CM staff in everyday processing as needed.
- Ensure budget reviews and preparation of Cost Breakdown Summaries are completed by the team.
- Attend meetings with clients and loan staff to guide them through the construction management process.
- Review, understand, and resolve issues regarding loan draw accuracy and correction of errors.
- Initiate internal transfer requests and other miscellaneous advances to assist CM Team staff when needed.
- Maintain third-party inspectors and acquire new ones as needed in various markets.
- Perform other duties as required.
Requirements
- Ability to perform on-site inspections as needed.
- Excellent verbal and written communication skills, including the ability to deal tactfully and professionally with customers, associates, senior management, auditors, and regulators.
- Strong organizational skills, high level of accuracy, and attention to detail.
- Effective time management and ability to work independently in a team environment.
- Ability to function in a high-volume and fast-paced environment.
- Ability to handle sensitive information with complete confidentiality and professionalism.
- Understanding of Construction Cost Breakdowns.
- Ability to travel to different markets.
Qualifications
- High School diploma or equivalent; Bachelor’s Degree preferred.
- 5-7 years’ experience in construction management.
- 3-5 years’ experience managing or leading a team.
- Advanced knowledge of construction and real estate.
Skills
- Skilled in Microsoft Word and Excel.
- Experience with SalesForce.
- Familiarity with construction software (Land Gorilla or similar).
- Google Workspace proficiency.
Supervisory Responsibilities
Manage the Consumer and Business Banking CM Team and Commercial CM Team.