VP Compliance & Fraud Risk

Primary Duties and Responsibilities

• Develop and execute the credit union's compliance and fraud risk management strategy, aligning it with the overall risk management framework and organizational goals.
• Develop and maintain robust fraud prevention and detection policies, procedures, and controls in compliance with industry regulations and best practices.
• Lead a team of fraud analysts and support specialists, providing direction, coaching, and mentorship to ensure effective fraud prevention and response.
• Oversee the implementation of advanced fraud detection tools and technologies.
• Lead investigations into complex and high-profile fraud cases, coordinating with law enforcement agencies as necessary.
• Prepare regular and ad-hoc reports for executive management and regulatory authorities, summarizing compliance issues and deficiencies, fraud incidents, losses, trends, and mitigation efforts.
• Develop and deliver fraud awareness and prevention training programs for employees and members to enhance vigilance and awareness.
• Disseminates information, reviews disclosures, answers questions, and be a subject matter expert for the credit union on all compliance-related issues.
• Assess risk potential of current procedures and assist with instituting new procedures that minimize loss exposure. Oversees the implementation of regulatory changes.
• Ensure that all fraud prevention and detection activities are in compliance with industry regulations, laws, and credit union policies.
• Oversee relationships with third-party vendors providing compliance and fraud detection services, ensuring their effectiveness and compliance with contractual agreements.
• Lead all fraud and non-fraud dispute research and investigations, across all products and channels (e.g., ACH, ATM, branch, call center, card, check, digital banking platform, P2P, wire).
• Serves as the ID Theft/Red Flag Administrator.
• Builds and optimizes rules and metrics used in fraud detection software to identify suspicious member transactions.
• Oversee the monitoring and analysis of various credit union reports for risk to include but not limited to: identity theft, check fraud, anti-money laundering, debit card transactions, and credit card transactions.
• Provide input regarding any compliance/risk management concerns relevant to proposed and current products and services offered by the credit union.
• Review and update policies and procedures for compliance with regulations as well as safeguarding all credit union assets.
• Collaborate with other departments to ensure compliance risk assessments are integrated into business strategies.

Minimum Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required.
• Education and Training: Bachelor's degree in finance, risk management, business, or a related field or a combination of equivalent experience and education.
• In-depth knowledge of fraud detection technologies, industry trends, and regulatory requirements.
• Strong analytical and problem-solving skills.
• Exceptional leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a commitment to accuracy and data integrity.
• Ability to handle sensitive and confidential information with discretion.
• Previous banking or credit union experience, specifically in a compliance or risk management capacity.
• CFE, CFCS, or CAFP certification highly desired.
• Prior Experience: 5+ years of progressive experience in compliance and fraud risk management, with at least 2 years in a leadership role.
• Interpersonal Skills: This job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. It also requires interaction with a wide variety of people, both inside and outside of the credit union.

Benefits

Fort Bragg Federal Credit Union offers a highly competitive and comprehensive compensation package including competitive salary, incentive compensation, excellent health benefits, 401 (k) plan with company match and discretionary profit-sharing contributions. Relocation assistance is also available for this position.